Ai Product Engineer Cisco Domain Sme (Ccie/ccnp Certified)

Tata Consultancy Services; San Jose (CA); Vor Ort; USD 80.000 - 120.000; Vollzeit

Benefits dieser Stelle

Discretionary Annual Incentive

Comprehensive Medical Coverage

401K Plan

Zusammenfassung

Tata Consultancy Services Limited in San Jose, CA seeks Cisco-certified SMEs to evaluate AI-assisted networking and security outputs. You will rate technical quality, provide structured feedback, and contribute domain expertise to improve AI models.

Training on AI tooling will be provided, with deployment into the product engineering pipeline. The role demands hands‑on Cisco expertise across wired/wireless networks or security tools, plus scripting for validation and automation.

Qualifikationen

• Must have CCIE certification and whitepaper publication in networking forum.
• Deep hands‑on Cisco Networking (Wired/Wireless) or Cisco Security products expertise.
• Hands‑on scripting for validation, testing and automation.

Aufgaben

• Evaluate AI-generated technical outputs and rate product quality.
• Provide expert feedback and contribute domain knowledge to strengthen AI models.
• Perform TAC‑grade problem solving and troubleshooting.
• Develop and run scripts to validate and reproduce technical scenarios.
• Work with AI tools (Claude/Codex) to review and refine technical content.

Kenntnisse

CCIE Certification

Whitepaper publication

Cisco Networking / Security

Scripting (Python/Bash/TCL)

AI assistants familiarity (Claude/Code

Tools

Python

Bash

TCL

Jobbeschreibung

Must Have Technical/Functional Skills

• CCIE Certified (Enterprise Infrastructure / Wireless / Security) - MUST
• Whitepaper publication in the networking forum - MUST
• Deep, hands‑on expertise in Cisco Network (Wired / Wireless) OR Cisco Security Products
• (Firewall, ISE and related security portfolio)
• Proven experience working with Cisco TAC on Tier 2 / Tier 3 customer escalations
• Ability to critically review, rate and provide structured, actionable feedback on technical products
• Hands‑on scripting experience (Python, Bash, TCL or similar) for validation, testing and automation
• Familiarity with AI assistants (Claude, Codex) - trainable for strong SMEs as part of onboarding

Roles & Responsibilities

We are looking for Cisco-certified subject matter experts (SMEs) who will operate at the intersection of deep networking / security expertise and applied AI. In this role, you will evaluate AI-generated technical outputs, rate product quality, provide expert feedback, and directly contribute your domain knowledge to strengthen and remediate the underlying AI models. This is a unique opportunity for seasoned Cisco engineers to shape next-generation AI products - we will train qualified SMEs on the AI tooling and depute them into the product engineering pipeline

• Domain Expertise (SME): Serve as an SME across Cisco Network (Wired / Wireless) and/or Cisco Security Products (Firewall, ISE and related security portfolio), providing authoritative technical judgment.
• AI Product Review & Rating: Review and rate AI-developed products and outputs for technical accuracy, completeness and real-world applicability; provide structured, actionable feedback.
• Model Enrichment & Remediation: Contribute domain knowledge to improve the AI model - identify gaps, correct erroneous outputs and drive remediation to continuously raise product quality.
• TAC-Grade Problem Solving: Apply hands‑on troubleshooting experience equivalent to Tier 2 / Tier 3 TAC support, ensuring AI outputs meet escalation-level customer standards.
• Scripting & Automation: Use scripting to validate, test and automate evaluation workflows and reproduce technical scenarios.
• AI-Assisted Engineering: Work with modern AI development assistants such as Claude and Codex to review, generate and refine technical content (training provided).

Salary Range: $80,000 - $120,000 a year

TCS Employee Benefits Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, I dentity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Location

San Jose, CA

Function

TECHNOLOGY

Role

Engineer

ID

435719

Skills

Artificial Intelligence | Product Engineering

Salary Range

$80,000 - $120,000