AI-Powered Salesforce Project Manager (Remote)

NeuraFlash, LLC; Saint Paul (MN); Hybrid; USD 110.000 - 170.000; Vollzeit

Zusammenfassung

NeuraFlash, Part of Accenture is hiring a Salesforce Project Manager to lead mid-market and enterprise client engagements, steering requirements, designs, and cloud-based Salesforce solutions. The role requires strong analytical and consultative skills, and the ability to manage multiple roles on an engagement.

The ideal candidate brings experience with Salesforce Platform, Agile delivery, and excellent stakeholder communication, with a proven track record in professional services.

Qualifikationen

• 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform.
• Experience working in a professional services/consulting environment.
• Experience applying Agile approaches to project management.
• Experience with salesforce.com, serving as project manager or scrum leader.
• Demonstrated experience facilitating requirements sessions, writing or grooming user stories, and presenting functional content directly to client stakeholders.
• Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform.
• Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications.
• Strong presentation and communication skills, including the ability to present functional and requirements content confidently to client stakeholders.
• Bachelor's Degree in Business, Engineering, Information Technology or Management
• Professional and confident while maintaining a focus on customer success

Aufgaben

• Monitor and manage project financials, scope, and schedule to ensure the project stays on track for assigned client projects
• Drive implementations of high-quality AI and digital service solutions
• Act as the primary day-to-day point of contact for the client and the operational aspects of the project, with a focus on building strong customer relationships
• Facilitate or co-lead with the customer project manager regular status meetings with the project team, sponsors, and all stakeholders
• Lead client-facing Outcomes and Business Objectives sessions at project kickoff, defining success metrics, desired business outcomes, and measurable goals. Support requirements ownership across the engagement. Comfort in owning user story creation and leading grooming sessions alongside the Solution Architect, owning the quality of user stories and acceptance criteria, and being able to present and speak to them confidently with clients and project teams
• Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions
• Facilitate and support User Acceptance Testing (UAT), including coordinating test plans, tracking defects, and driving resolution with the project team
• Support end-user training efforts by coordinating training logistics, contributing to training materials, and ensuring readiness across client stakeholder groups
• Plan, initiate & manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects
• Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery

Kenntnisse

Project management

Agile methodologies

Salesforce Platform

Stakeholder communication

Client-facing

Scrum Master

Training & enablement

Ausbildung

Bachelor's Degree in Business, Engineering, IT or Management

Tools

Salesforce

Salesforce.com

Jobbeschreibung

NeuraFlash, Part of Accenture is hiring a Salesforce Project Manager to lead mid-market and enterprise client engagements, steering requirements, designs, and cloud-based Salesforce solutions. The role requires strong analytical and consultative skills, and the ability to manage multiple roles on an engagement.

The ideal candidate brings experience with Salesforce Platform, Agile delivery, and excellent stakeholder communication, with a proven track record in professional services.