AI-Powered Advisor Product Lead

Tern Travel; United States; On-site; USD 150,000 - 190,000; Full time

Job summary

Tern is a venture-backed software company reshaping the travel agency industry by empowering travel advisors with modern infrastructure and tools. The platform helps advisors run more efficient and profitable operations, enabling them to lead the next chapter of travel.

As Advisor Product Lead, you will own the advisor AI Chat experience end to end, build the advisor mobile app from the ground up, and drive selling tools and growth features that help advisors book more business.

Qualifications

• Early-stage startup operator.
• Deep AI product development.
• Relentless shipping pace.
• Operational excellence.

Responsibilities

• Own the advisor AI Chat experience end to end. Get it to where every advisor, not just the power users, can run their most important workflows through it, shipping 5+ enhancements a week.
• Build a real cost-to-value model for AI Chat so the experience scales without the economics breaking
• Build Tern's advisor mobile app from the ground up, starting with the core advisor workflows
• Own the advisor selling and marketing tools that help advisors book more business
• Grow and lead the advisor team through the critical Fall development push
• Live in the advisor Facebook group, the feedback community, and on research calls, and turn what you hear into shipped improvements fast
• Do the full PM loop yourself: research, PRDs, weekly-shippable scoping, QA, and rollout

Skills

Early-stage startup operator

Deep AI product development

Relentless shipping pace

Operational excellence

Job description

Tern is a venture-backed software company reshaping the travel agency industry by empowering travel advisors with modern infrastructure and tools. The platform helps advisors run more efficient and profitable operations, enabling them to lead the next chapter of travel.

As Advisor Product Lead, you will own the advisor AI Chat experience end to end, build the advisor mobile app from the ground up, and drive selling tools and growth features that help advisors book more business.