AI Platform Reliability Engineer

OPEN OPENLANE US Inc; Carmel (IN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

401K plan

Paid time off

Parental leave

Disability and life insurance

Volunteer program

Tuition reimbursement

Job summary

OPENLANE is seeking an AI-Ops Engineer to administer our enterprise AI platforms and support employees using them daily. You will own Waybuilder, manage identity and access with Okta, and oversee vendor integrations across Claude, ChatGPT, and related services.

You will implement spend controls, generate monthly billing and usage reports, and build scalable automation using Terraform and AWS. Strong communication and secure practices are essential.

Qualifications

• 3+ years in SRE, DevOps, IT systems administration or platform engineering.
• Hands-on SaaS platform administration at enterprise scale, including SSO/SCIM.
• Scripting in Python/TypeScript/Bash; REST API usage.
• GitHub org administration, GitHub Actions, and OIDC experience.
• Hands-on AWS (ECS/RDS/S3/Lambda/IAM) and Terraform.
• Daily use of LLM tools like Claude/ChatGPT/Cursor; understanding prompts and models.
• Clear written communication and ability to support non-technical users.
• Strong judgment on data security, credentials, and cost.

Responsibilities

• Platform administration including seat lifecycle and identity integration with Okta (SSO/SCIM).
• Manage AI tooling permissions, vendor releases, and workspace settings across platforms.
• Provide tier-2 support for AI tools usage, write setup guides and FAQs.
• Build spend controls, dashboards, and monthly cost reports; automate admin tasks.

Skills

SRE/DevOps

SaaS platform admin

SSO/SCIM (Okta)

Python/TypeScript/Bash

GitHub Actions/OIDC

AWS (ECS/RDS/S3/Lambda/IAM)

LLM tools usage

Clear written communication

Cost awareness

Tools

Terraform

Okta

GitHub

Job description

OPENLANE is seeking an AI-Ops Engineer to administer our enterprise AI platforms and support employees using them daily. You will own Waybuilder, manage identity and access with Okta, and oversee vendor integrations across Claude, ChatGPT, and related services.

You will implement spend controls, generate monthly billing and usage reports, and build scalable automation using Terraform and AWS. Strong communication and secure practices are essential.