AI Platform Implementation Lead

Peregrine Technologies; Town of Florida (NY); On-site; USD 130,000 - 155,000; Full time

Benefits offered by this job

Benefits

Equity

Bonus potential

Job summary

Peregrine Technologies is seeking an Implementation Manager to own the end-to-end deployment of Peregrine's AI-enabled platform for public safety and government customers across the U.S. You will guide AI agents, manage data-connectivity tasks, and coordinate cross-functional teams from kickoff to go-live, ensuring timely and successful launches.

You will work directly with customer IT stakeholders, translate requirements into actionable prompts, and drive a lean, self-service QA/training

Qualifications

• 3–6 years of experience in enterprise software implementation, technical project management, or customer-facing deployment roles.
• Demonstrated ability to manage multiple concurrent implementation projects against tight timelines.
• Comfort with technical concepts — data connectivity, credential management, permissions structures, data model configuration — without necessarily writing code.
• Exceptional written communication and documentation skills; you send clear, structured updates and leave no ambiguity about next steps.
• Experience working with customers that have limited IT resources or low technical sophistication — public sector or government experience a strong plus.
• High agency, low ego. You figure things out and you keep moving.

Responsibilities

• Own the end-to-end deployment lifecycle for a portfolio of customers — from initial kickoff through network connectivity, data source integration, QA, permissions configuration, training, and go-live.
• Direct AI agents to execute integrations, configure ontologies and data models, and set up customer-specific front-end configurations — translating customer requirements into high-quality agent inputs and rigorously validating outputs.
• Drive and unblock network access and data source connectivity, including internal coordination with Peregrine's infrastructure and engineering teams and direct engagement with customer IT stakeholders.
• Facilitate virtual kickoffs and working sessions to align customer stakeholders, establish a project cadence, and map the human terrain of each agency.
• Run lean, self-service-oriented QA and training sessions that upskill customer POCs to validate their own data and engage Peregrine directly — rather than creating dependency on Peregrine staff
• Manage permissions configuration end-to-end: gathering requirements via structured intake, directing agents to translate them into Peregrine, and testing outputs by impersonating roles
• Maintain rigorous task management across a concurrent portfolio of deployments, surfacing blockers and escalating with urgency
• Identify patterns across your book of business to refine agent prompts, improve deployment playbooks, and raise quality across every future deployment

Skills

Enterprise software implementation

Technical project management

Customer-facing deployments

Data connectivity

Credentials management

Permissions configurations

Data model configuration

Job description

Peregrine Technologies is seeking an Implementation Manager to own the end-to-end deployment of Peregrine's AI-enabled platform for public safety and government customers across the U.S. You will guide AI agents, manage data-connectivity tasks, and coordinate cross-functional teams from kickoff to go-live, ensuring timely and successful launches.

You will work directly with customer IT stakeholders, translate requirements into actionable prompts, and drive a lean, self-service QA/training