AI Operations Specialist | Agentic Workflows
Ramp
Get more replies from employers
Send a job-specific resume in minutes.
Benefits offered by this job
Job summary
Qualifications
- 2–5 years in product management, product ops, or related fields.
- Experience using AI to build and transform workflows.
- Strong communication skills with the ability to write clear documents.
Responsibilities
- Deploy AI-driven automations across non-engineering teams.
- Map processes and build workflows using various tools.
- Coach internal ‘AI champions’ for cultural change.
Skills
Tools
Job description
New York
Full time
Hybrid
Product
- Target Base Salary $114.2K – $184.1K • Offers Equity
The final compensation will depend on the location and level at which the candidate is hired.
At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.
Ramp is a financial operations platform designed to save companies time and money. Our all‑in‑one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built‑in intelligence to maximize the impact of every dollar and hour spent. But we’re not just building features powered by AI. We’re building a platform where agents can chase receipts, close books, flag risks, and surface insights. This enables teams to reclaim their time and reinvest in what matters.
More than 40,000 businesses, from family‑owned farms to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest‑growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year.
Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, among others, in addition to 100+ angel investors who have been founders or executives of leading companies.
Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.
As an AI Product Operator, you will help accelerate Ramp’s goal of becoming the most productive company in the world through AI. You will boost not just AI usage across our business, but an AI‑first mindset—so that every team develops a muscle for leveraging new AI capabilities instinctually, and is enabled to act on those instincts. Part vibe coder, part data expert, part product manager, and part business ops maven, you’ll work across disciplines and co‑develop the cutting edge of AI building technology for non‑engineers, and use it to drive massive change at high velocity.
- Deploy dozens of AI‑driven automations or copilots across a focused set of non‑engineering Ramp teams within 6–12 months.
- Enable hundreds of Ramp team members with >90% active usage of deployed workflows in their daily work.
- Map processes, build workflows using tools like Gumloop, n8n, Notion, Cursor, or ChatGPT plugins, and orchestrate integrations.
- Measure impact via dashboards, QA checks, and iteratively optimize based on user feedback.
- Seed an AI‑native culture, coaching internal “AI champions” and embedding templates and practices into team norms.
- 2–5 years in product management, product ops, BizOps, strategy, technical program management, revenue operations, or similar.
- Deep and demonstrated experience using AI to build, ship, and transform work in prior teams or projects.
- Technical fluency with low‑code/no‑code and development copilot tools (Notion, n8n, Gumloop, Cursor, Claude Code), SQL and BI tools, APIs, scripting, or integrations.
- Operational empathy: able to partner with business teams to deeply understand challenges and deliver rapid solutions.
- Strong communicator: you can write crisp docs (with AI!) and run persuasive, engaging internal training sessions that have lasting impact.
- Self‑starter with high ownership, comfortable with autonomy and ambiguity.
Nice‑to‑Haves:
- Familiarity with departmental workflows in operating teams – Sales, CX, Finance, Risk, HR, etc.
- Prior experience in internal enablement or change management programs.
Not for you if:
- You prefer strategy briefings over hands‑on delivery.
- You lean toward AI research or building models rather than applied AI work.
- You’d rather manage people than dive deep into building solutions and discovering new ways to drive edge through technology.
Don’t meet every bullet? Please apply. Many excellent candidates don’t—but could excel once given the opportunity.
- 100% medical, dental & vision insurance coverage for you
- Partially covered for your dependents
- One Medical annual membership
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $5,000 per year)
- WFH stipend to support your home office needs
- Wellness stipend
- Parental Leave
- Relocation support to NYC or SF (as needed)
- Pet insurance
If you are being referred for the role, please contact that person to apply on your behalf.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Ramp Applicant Privacy Notice
Compensation Range: $114.2K - $184.1K
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
