AI Operations Manager

GovCIO; Arlington (VA); Hybrid; USD 220,000 - 240,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO, based in Arlington, VA, is seeking an AI Ops Engineer with an active Secret clearance to implement artificial intelligence and automation in IT operations, improving monitoring, incident response, predictive analytics, and system reliability. This role is based in Arlington, VA, as a hybrid/remote position.

Responsibilities include deploying AI-driven monitoring, developing automation for incident detection and remediation, and building dashboards to enhance operational insights and

Qualifications

• 5–10 years of hands‑on experience in IT operations and cloud environments.
• Proficiency with AIOps platforms for automating IT operations.
• Strong understanding of machine learning concepts and their applications in IT.
• Experience using observability tools such as Splunk, Datadog, Dynatrace, and New Relic.
• Expertise in ServiceNow ITOM for IT operations management.
• Advanced Python scripting skills for automation and data processing.
• Proven ability in data analytics to drive operational insights.
• Solid knowledge of cloud operations and best practices and automation frameworks.

Responsibilities

• Deploy AI-driven monitoring and operational intelligence solutions.
• Develop automation for incident detection, response, and remediation.
• Analyze operational data to identify patterns and predict failures.
• Implement event correlation and anomaly detection.
• Integrate AI tools with ITSM platforms.
• Reduce alert fatigue through intelligent automation.
• Build dashboards and operational analytics.
• Improve system availability and performance through AI insights.

Skills

AIOps platforms

Python scripting

Data analytics

Cloud operations

Automation

IT operations

Education

Bachelor's degree in IT/CS

Tools

Splunk

Datadog

Dynatrace

New Relic

ServiceNow ITOM

Job description

Arlington, Virginia

Secret

Hybrid schedule

Information Technology

Overview

GovCIO is currently hiring an AI Ops Engineer with an active Secret clearance to implement artificial intelligence and automation capabilities within IT operations to improve monitoring, incident response, predictive analytics, and system reliability. This role is based in Arlington, VA, as a hybrid/remote position.

Responsibilities

• Deploy AI-driven monitoring and operational intelligence solutions.
• Develop automation for incident detection, response, and remediation.
• Analyze operational data to identify patterns and predict failures.
• Implement event correlation and anomaly detection.
• Integrate AI tools with ITSM platforms.
• Reduce alert fatigue through intelligent automation.
• Build dashboards and operational analytics.
• Improve system availability and performance through AI insights.

Qualifications

Bachelor's with 12+ years of infrastructure/cloud engineering experience (or commensurate experience)

Required Skills and Experience

• 5–10 years of hands‑on experience in IT operations and cloud environments
• Proficiency with AIOps platforms for automating IT operations
• Strong understanding of machine learning concepts and their applications in IT
• Experience using observability tools such as Splunk, Datadog, Dynatrace, and New Relic
• Expertise in ServiceNow ITOM for IT operations management
• Advanced Python scripting skills for automation and data processing
• Proven ability in data analytics to drive operational insights
• Solid knowledge of cloud operations and best practices and automation frameworks

Preferred Skills and Experience

• AI/ML certifications preferred
• Cloud certifications
• ITIL Foundation
• Splunk/Dynatrace certifications beneficial

Clearance Required

Must have an active Secret clearance and be able to attain DEA suitability.

#JP #Bluestone #DICE

Posted Salary Range

USD $220,000.00 - USD $240,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview
• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.