AI Operations Lead - Build & Scale AI-Native Workflows

raincards.xyz; New York (NY); On-site; USD 150,000 - 220,000; Full time

Benefits offered by this job

Unlimited time off

Flexible working

Health and wellness benefits

401(k) with company match

Equity plan

In-office meals

Team summits

Job summary

Rain is seeking an AI Operations Lead in New York to accelerate AI-native capabilities across teams. You will fix bottlenecks with AI agents, apps, and workflows, enabling rapid, high-impact improvements.

You will collaborate with product, data, and engineering, design scalable AI foundations, and define metrics to measure adoption and ROI as Rain scales. This is a high-visibility role in a fast-growing fintech environment.

Qualifications

• Deep and demonstrated experience using AI to build, ship, and accelerate work.
• Fluent with low-code/no-code and development tools, SQL & BI tools, APIs, scripting, and integrations.
• Analytical and empathetic problem-solver who partners with teams to understand challenges and deliver results.

Responsibilities

• Diagnose & Prioritize: audit workflows to identify high-impact automation and AI opportunities; translate pain points into a prioritized roadmap with ROI.
• Build & Ship: design and deploy AI-powered agents, apps, and workflows; own end-to-end solutions from prototype to production.
• Drive AI Adoption: run enablement sessions, create documentation, build internal champions to sustain impact.
• Establish Operational Rigor: define success metrics, track performance, measure adoption, iterate on data and feedback.
• Support Rain’s AI Foundations: develop core primitives—documentation, skill/agent libraries, SOPs, governance—to enable scalable AI deployment.

Skills

AI Native Builder

Low-code / no-code

Technical fluency

Analytical problem-solver

Excellent communicator

Systems builder

Ambiguity tolerance

3–6 years experience in product/PM/TPM

Tools

Claude Code

Cursor

SQL

BI tools

APIs

Scripting

Integrations

Job description

Rain is seeking an AI Operations Lead in New York to accelerate AI-native capabilities across teams. You will fix bottlenecks with AI agents, apps, and workflows, enabling rapid, high-impact improvements.

You will collaborate with product, data, and engineering, design scalable AI foundations, and define metrics to measure adoption and ROI as Rain scales. This is a high-visibility role in a fast-growing fintech environment.