AI Operations & Growth Lead

Niuro; United States; Remoto; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Niuro is an agentic hiring platform that connects US companies with top engineering talent in Latin America. We are hiring an AI Operations & Growth Lead: an AI builder with a business mindset who owns solutions from problem to measurable result.

You will: Build, deploy and improve AI systems, analyze processes, find bottlenecks and ship improvements in efficiency, quality or throughput. Own client delivery, service levels, issue resolution and communication with US clients.

Competenze

• 3 to 5 years in AI operations, automation, engineering or research (flexible for exceptional candidates).
• Proven experience building AI systems and agents, and designing workflow automation.
• Systems thinking and bottleneck analysis.
• Client delivery and SLA experience, plus commercial judgment.
• C1 English for US client work.

Mansioni

• Build, deploy and improve AI systems, agents and workflow automations for real operational needs.
• Analyze processes, find bottlenecks and ship improvements in efficiency, quality or throughput.
• Own client delivery, service levels, issue resolution and communication with US clients.
• Track KPIs, measure impact and prioritize by business outcome.
• Spot account growth opportunities and make commercially sound recommendations.

Conoscenze

AI operations

Automation

Engineering

Systems thinking

Bottleneck analysis

Client delivery

SLA experience

English (C1)

Strumenti

API integrations

Descrizione del lavoro

Niuro is an agentic hiring platform that connects US companies with top engineering talent in Latin America. We are hiring an AI Operations & Growth Lead: an AI builder with a business mindset who owns solutions from problem to measurable result.

You will:

• Build, deploy and improve AI systems, agents and workflow automations for real operational needs.

• Analyze processes, find bottlenecks and ship improvements in efficiency, quality or throughput.

• Own client delivery, service levels, issue resolution and communication with US clients.

• Track KPIs, measure impact and prioritize by business outcome.

• Spot account growth opportunities and make commercially sound recommendations.

You bring:

• Around 3 to 5 years in AI operations, automation, engineering or research (flexible for exceptional candidates).

• Proven experience building AI systems and agents, and designing workflow automation.

• Systems thinking and bottleneck analysis.

• Client delivery and SLA experience, plus commercial judgment.

• C1 English for US client work.

Computer, mathematical, industrial or process engineering backgrounds, PhDs and startup experience are welcome. Nice to have: custom agent skills, MCP and API integrations, agent memory design, AI evaluations.

Remote from Latin America, full-time contractor.