AI Operations Engineer: Microsoft 365 & LLMs

AssetWorks Inc; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

AssetWorks Inc. is expanding its AI enablement function and seeks hands-on builders to ship AI-enabled workflows across three product lines.

You will design, implement, and measure AI solutions using the Microsoft 365 ecosystem as the delivery layer, connecting to Claude/OpenAI engines, and delivering end-to-end processes with strong cross-functional collaboration. The role is hands-on, with clear ownership from design through deployment, and a path to lead AI initiatives as the program scales.

Qualifications

• Hands-on experience building with Microsoft 365 AI tools (Copilot Studio, Power Automate or Agent 365) and shipping solutions.
• Ability to map business processes end-to-end and show AI value without a large engineering team.
• Strong documentation skills and ability to create SOPs and knowledge base content.

Responsibilities

• Design and deploy AI agents using Copilot Studio and Agent 365 across operations, sales, and services.
• Build Power Automate flows to connect Microsoft 365 tools with HubSpot, Jira, and product platforms.
• Configure Copilot agents with knowledge sources, adaptive flows, and escalation paths.
• Build SharePoint knowledge systems surfaced through Copilot agents for internal teams and customers.
• Connect Copilot Studio/Power Automate to backend LLM APIs (Claude OpenAI) and enable complex reasoning.
• Maintain serverless integrations with AWS Lambda and create backend automation with n8n/Make.

Skills

Hands-on AI

Cross-functional collab

Documentation

Self-starter

Agile delivery

Process mapping

Tools

Copilot Studio

Power Automate

Agent 365

SharePoint

Dataverse

HubSpot

Jira

LangChain

Claude API

OpenAI

AWS Lambda

n8n/Make

Job description

AssetWorks Inc. is expanding its AI enablement function and seeks hands-on builders to ship AI-enabled workflows across three product lines.

You will design, implement, and measure AI solutions using the Microsoft 365 ecosystem as the delivery layer, connecting to Claude/OpenAI engines, and delivering end-to-end processes with strong cross-functional collaboration. The role is hands-on, with clear ownership from design through deployment, and a path to lead AI initiatives as the program scales.