AI Operations Associate

Accordion Partners LLC; United States; Hybrid; USD 70,000 - 110,000; Full time

Job summary

Accordion Partners LLC is seeking a hybrid AI Operations Associate to monitor, investigate and optimize AI-driven workflows in production. You will work onsite and remotely, supporting measurement efforts and operational controls while ensuring safe, quality-focused operations.

The role emphasizes collaboration with technical teams, documenting incidents and providing evidence for workflow management. A strong Python background and API experience are important for success in this position.

Qualifications

• 4+ years of experience in AI operations, business process operations, production support, or QA.
• Proficiency in Python and experience utilizing APIs.
• Strong analytical skills with a focus on safe operations and quality issues.
• Bachelor's degree preferred.
• Experience with AI-enabled workflows or operational analytics.

Responsibilities

• Monitor AI workflows for abnormal behavior and elevate trust-related issues
• Investigate incidents related to output quality and collaborate with technical teams on resolutions
• Support human-review processes and document operational evidence for workflow management

Skills

Python

APIs usage

Analytical thinking

AI operations experience

Education

Bachelor's degree

Job description

Monitoring AI-driven workflows in production, the hybrid AI Operations Associate will investigate output-quality incidents, support operational controls, and contribute to measurement efforts while working both onsite and remotely.

Key responsibilities

• Monitor AI workflows for abnormal behavior and elevate trust-related issues
• Investigate incidents related to output quality and collaborate with technical teams on resolutions
• Support human-review processes and document operational evidence for workflow management

Required qualifications

• 4+ years of experience in AI operations, business process operations, production support, or QA
• Proficiency in Python and experience utilizing APIs
• Strong analytical skills with a focus on safe operations and quality issues
• Bachelor's degree preferred
• Experience with AI-enabled workflows or operational analytics