AI Observatory Product Sr. Manager

Visa; Foster City (CA); Hybrid; USD 181,000 - 289,000; Full time

Job summary

Visa is seeking a Senior Product Manager to lead the AI Governance Platform roadmap and product development. You will translate governance, risk, and policy requirements into scalable platform solutions and work with Engineering, UX, Data Science, and Governance teams to deliver measurable outcomes across the AI lifecycle.

This role emphasizes product leadership with experience in enterprise software, APIs, and data-driven decision making.

Qualifications

• 8+ years of product management experience building enterprise software, platforms, workflow applications, or data products.
• Demonstrated ownership of product strategy, roadmap, and delivery.
• Strong experience translating ambiguous problem statements into clear product solutions.
• Experience working with cross-functional technology teams.
• Ability to understand technical architectures, APIs, integrations, workflows, and platform ecosystems.
• Experience defining product requirements and success metrics.
• Strong analytical thinking and problem-solving skills.
• Comfortable working with data, dashboards, reporting, and operational metrics.
• Ability to influence without authority across diverse teams.
• Strong written and verbal communication skills.
• Ability to simplify complex concepts for technical and non-technical audiences.

Responsibilities

• Define product vision, strategy, and roadmap for governance platform capabilities.
• Translate complex governance, cyber, risk, policy, and audit requirements into scalable platform solutions.
• Prioritize features and investments based on business value, user needs, risk reduction, and operational impact.
• Partner closely with Engineering, Architecture, UX, Data Science, and Governance stakeholders.
• Lead UAT, release readiness, adoption planning, and product rollout activities.
• Develop quarterly and multi-year product roadmaps.
• Define and evolve governance certification capabilities across the AI lifecycle.
• Design risk-based scoring models that support certification, recertification, and governance decision-making.
• Define certification workflows, governance status models, decision criteria, and approval frameworks.
• Partner with Risk, Privacy, Policy, Security, and Product teams to establish trusted certification standards.
• Build policy enforcement tools and systems with Cybersecurity teams.
• Drive self-service governance experiences that reduce manual dependency on security teams.
• Lead product initiatives supporting audit findings, remediations, control validation, and evidence management.
• Build scalable workflows that simplify audit preparation and improve governance transparency.
• Ensure products generate measurable evidence that supports oversight activities.
• Drive remediation tracking, exception management, and reporting capabilities.

Skills

Product management

Enterprise software

Cross-functional teams

Requirements definition

Data analysis

Communication skills

APIs & architectures

Stakeholder alignment

Education

Bachelor Degree

Advanced Degree (Masters/MBA/JD/MD)

PhD

Job description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Visa will accept applications for this role until at least 10-23-2026

Job Description

The Governance Platforms team is building the next generation of AI governance products and capabilities that enable Visa to innovate faster while operating safely, responsibly, and at enterprise scale. Our mission is to transform complex governance, risk, cyber, privacy, and regulatory requirements into intuitive platform experiences that are embedded directly into how AI and data products are built, approved, monitored, and operated. By connecting governance, technology, and product management, we create the trust layer that allows AI innovation to accelerate.

About the role:

This is not a traditional governance role. The primary responsibility is product management, including vision, roadmap development, requirements definition, stakeholder alignment, prioritization, user experience design, adoption, and measurable business outcomes. Governance domain knowledge is important, but product leadership is essential.

The senior product manager will build and scale Visa's next generation AI Governance Platform capabilities. This role is responsible for defining and delivering products that enable governance, risk management, oversight, certification, and policy enforcement across the AI lifecycle. The ideal candidate is a strong product leader who excels at turning complex business challenges into intuitive products, measurable outcomes, and scalable platform capabilities.

The successful candidate will own strategic product initiatives spanning AI governance automation, cyber rules and policy translation into product requirements, intelligent risk and control scoring, audit remediation, and a scalable certification experience that turns governance evidence into clear deployment, remediation, recertification, and lifecycle decisions for AI assets.

Core Responsibilities

Product Strategy & Roadmap

• Define product vision, strategy, and roadmap for governance platform capabilities.
• Translate complex governance, cyber, risk, policy, and audit requirements into scalable platform solutions.
• Prioritize features and investments based on business value, user needs, risk reduction, and operational impact.
• Partner closely with Engineering, Architecture, UX, Data Science, and Governance stakeholders.
• Lead UAT, release readiness, adoption planning, and product rollout activities.
• Develop quarterly and multi-year product roadmaps.

AI Governance & Certification

• Define and evolve governance certification capabilities across the AI lifecycle.
• Design risk-based scoring models that support certification, recertification, and governance decision-making.
• Define certification workflows, governance status models, decision criteria, and approval frameworks.
• Partner with Risk, Privacy, Policy, Security, and Product teams to establish trusted certification standards.

Build Policy Enforcement Tools and Systems

• Partner with Cybersecurity teams to implement governance guardrails and policy enforcement capabilities.
• Drive self-service governance experiences that reduce manual dependency on security teams.
• Lead product initiatives supporting audit findings, remediations, control validation, and evidence management.
• Build scalable workflows that simplify audit preparation and improve governance transparency.
• Ensure products generate measurable evidence that supports internal and external oversight activities.
• Drive remediation tracking, exception management, and reporting capabilities.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

• 8+ years of product management experience building enterprise software, platforms, workflow applications, or data products.
• Demonstrated ownership of product strategy, roadmap, and delivery.
• Strong experience translating ambiguous problem statements into clear product solutions.
• Experience working with cross-functional technology teams.
• Ability to understand technical architectures, APIs, integrations, workflows, and platform ecosystems.
• Experience defining product requirements and success metrics.
• Strong analytical thinking and problem-solving skills.
• Comfortable working with data, dashboards, reporting, and operational metrics.
• Ability to influence without authority across diverse teams.
• Strong written and verbal communication skills.
• Ability to simplify complex concepts for technical and non-technical audiences.

Nice to Have Qualifications

• Experience with AI, machine learning, generative AI, agents, or AI governance programs.
• Experience working with AI inventory, model management, monitoring, certification, or governance platforms.

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $180,600.00 to $ 289,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.