AI Network Operations Engineer (Production & Automation)

Precision Labs; San Francisco, Northern (CA, KY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

OpenAI is seeking an Infrastructure Operations Engineer to run and improve the large-scale Ethernet fabrics that support GPU clusters, storage, and management networks. You will blend hands-on production operations with automation, observability, and incident response across a global AI network.

The ideal candidate has 5+ years in high-availability data center or cloud network operations and can handle physical-layer troubleshooting as well as routing, fabric behavior, and RCA.

Qualifications

• 5+ years operating large-scale data center, cloud, AI, or HPC network infrastructure.
• Experience supporting production network environments with high-availability requirements.
• Hands-on experience with Cisco NX‑OS, Arista EOS, NVIDIA Spectrum / Cumulus Linux, or Juniper JunOS.
• Strong knowledge of Layer 2 and Layer 3 networking, BGP, OSPF, ECMP, MLAG, LACP, VRFs, and VLANs.
• Excellent analytical and troubleshooting skills, with cross-team communication.

Responsibilities

• Own the operational health, availability, and reliability of production AI network infrastructure across data centers.
• Monitor, troubleshoot, and resolve network incidents; meet SLOs and minimize MTTR.
• Operate and maintain large-scale Ethernet fabrics supporting compute, storage, and management networks.
• Execute production network changes, maintenance windows, and capacity expansions with minimal impact.
• Manage hardware lifecycle, including switch and optics replacements, RMA coordination, and upgrades.
• Support new AI cluster deployments, data center expansions, and migrations with deployment teams.
• Partner with CSPs, colocation providers, and hardware vendors to maintain production infrastructure.
• Perform RCA for incidents and drive permanent corrective actions.
• Build and maintain monitoring, telemetry, dashboards, and alerting for observability.
• Develop and improve runbooks, playbooks, and standard operating procedures.
• Automate repetitive tasks using Python and infrastructure automation frameworks.

Skills

Networking expertise

Incident response

Automation with Python

SRE mindset

Cross-team communication

Education

Bachelor's degree in Computer Science or related field

Tools

Cisco NX-OS

Arista EOS

NVIDIA Spectrum

Juniper JunOS

Prometheus

Grafana

Terraform

REST APIs

Job description

OpenAI is seeking an Infrastructure Operations Engineer to run and improve the large-scale Ethernet fabrics that support GPU clusters, storage, and management networks. You will blend hands-on production operations with automation, observability, and incident response across a global AI network.

The ideal candidate has 5+ years in high-availability data center or cloud network operations and can handle physical-layer troubleshooting as well as routing, fabric behavior, and RCA.