AI-Native Platform Lead Engineer

UKG; Nashville (TN); On-site; USD 134,000 - 191,000; Full time

Job summary

UKG is seeking a Lead Software Development Engineer to drive technical leadership in architecture, AI-native evolution, and Salesforce integrations for our enterprise platform. You will mentor senior engineers, influence architectural decisions, and collaborate with product and AI/ML teams to deliver scalable, secure solutions.

The role emphasizes hands-on design, systems thinking, and a track record of delivering highly available cloud services that power a global workforce operating platform.

Qualifications

• 7+ years of professional software engineering experience with ownership of complex distributed systems.
• Deep expertise in backend system design, REST/gRPC APIs, and event-driven patterns.
• Hands-on experience integrating AI/ML, LLMs, and agentic frameworks into software.
• Proven experience architecting systems that interface with Salesforce/CRM ecosystems.

Responsibilities

• Design scalable backends and API platforms to handle high-volume workloads.
• Drive AI-native evolution and integration of LLM-based services into core architecture.
• Lead collaboration across backend, AI/ML, product, and security teams to ensure robust design.
• Maintain security, governance, and observability standards across distributed systems.

Skills

Experience >7y

Backend architecture

AI integration

Salesforce integration

Job description

UKG is seeking a Lead Software Development Engineer to drive technical leadership in architecture, AI-native evolution, and Salesforce integrations for our enterprise platform. You will mentor senior engineers, influence architectural decisions, and collaborate with product and AI/ML teams to deliver scalable, secure solutions.

The role emphasizes hands-on design, systems thinking, and a track record of delivering highly available cloud services that power a global workforce operating platform.