Technical Project Manager III

JPMorgan Chase & Co.; Kentucky; On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Technical Program Manager III to guide complex technology programs within Consumer & Community Banking Core Engineering Solutions. You will leverage deep technical knowledge, lead product owners and partners, and drive risk-aware, AI-enabled program governance across multiple teams.

The role emphasizes agile delivery, data-driven optimization, and executive-ready updates to align technology initiatives with business goals in a fast-evolving environment.

Qualifications

• 3+ years of experience in technical program management or product management leading complex technology projects in a large organization.
• Experience using enterprise-authorized AI capabilities to support program management workflows with strong validation habits.

Responsibilities

• Build relationships with customers to understand challenges and develop solutions.
• Provide leadership for Product Owners and Technical Partners to deliver committed work with focus on operating metrics and executive reporting.
• Partner with technology and product leaders to build stakeholder relationships and drive accountable program execution.
• Identify and mitigate risks and implement contingency plans to maintain momentum.
• Collaborate with cross-functional teams to define program scope, objectives, and deliverables.

Skills

Leadership

Stakeholder management

Analytical reasoning

Communication

Agile methodologies

Risk management

Program management

Problem solving

Tools

Enterprise AI capabilities

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Technical Program Manager III in Consumer & Community Banking Core Engineering Solutions, you will be part of a fast-growing product team responsible for driving and improving the engineer experience across the entire Consumer & Community Banking organization. You will need to leverage your deep knowledge of technical principles, practices, and theories for developing innovative solutions. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Build relationship with customers to understand challenge and develop solutions to resolve them driving satisfaction and holding a customer first mentality

• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements

• Provide leadership for Product Owners and Technical Partners to help them understand all the non-feature work required to run their product and deliver on commitments with a focus on operating metrics and executive reporting

• Partner with technology and product leaders to build strong stakeholder relationships, enhance planning and prioritization processes, deliver scalable and practical solutions that reduce development effort, and drive accountability for program execution and outcomes

• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum

• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals

• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness

• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in technical program management or product management, leading complex technology projects and programs in a large organization

• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.

• Strong stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients

• Be passionate about the Product Development process, always striving to improve processes to ensure teams operate to their maximum effectiveness and efficiency

• Ability to balance the discipline of delivery, the opportunity of creativity, and the need to have fun

• Self-motivated, innovative thinker with the ability to derive, formulate, and develop new concepts, processes and value-added activities

• Process-oriented with strong organization, problem solving, time management, and analytical skills

• Keen attention to detail, strong organization skills and thorough follow-up

• Ability to prioritize and execute tasks in highly dynamic, fast paced environment and able to manage multiple requests at the same time

Preferred qualifications, capabilities, and skills

• Experience building and working with high-performing teams in a complex organization with a focus on process improvement

• Excellent written and verbal communication skills with demonstrated ability speaking/ presenting to various levels of management in both business and technology

• Ability to use and analyze data/organizational metrics to foster team’s continuous improvement