AI Initiatives Scrum Master | Program Leader

Tata Consultancy Services

Minneapolis (MN)

On-site

USD 100,000 - 130,000

Full time

35 hours ago

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Benefits offered by this job

Discretionary incentive

Medical coverage

Parental leaves

Insurance options

Commuter benefits

Certification & training reimbursement

Vacation & holidays

Legal assistance

401K plan

Performance bonus

Job summary

Tata Consultancy Services in Minneapolis seeks a Scrum Master / Program Manager to lead AI initiatives across multiple teams. You will drive discovery, governance, and delivery of AI-enabled programs with strong executive communications.

You will coordinate cross-functional squads including product, engineering, data science, and UX, facilitate ceremonies, manage risks, and track KPIs using Agile metrics in a fast-paced banking/financial services context.

Qualifications

5+ years of Scrum Master experience.
2+ years of enterprise program/portfolio management experience.
Strong expertise in Scrum, Kanban, and Scaled Agile (SAFe) methodologies.
Hands-on experience facilitating Sprint Planning, Daily Stand-ups, Sprint Reviews, Backlog Refinement, and Retrospectives.
Strong proficiency in Jira for backlog management, sprint tracking, dashboards, and reporting.
Experience with PI Planning, Release Planning, and roadmap management.

Responsibilities

Drive discovery workshops, requirements gathering, and solution planning.
Strong Stakeholder Management Skills With Executive-level Communication Experience.
Experience managing cross-functional teams including Product Owners, Architects, Engineering Leads, Data Scientists, and UX teams.
Proven ability to manage risks, dependencies, issues, and impediments across multiple teams.
Experience coordinating onsite-offshore teams and multi-vendor delivery environments.
Strong program governance, status reporting, and metrics management experience.
Experience coaching Agile teams and driving continuous improvement initiatives.
Metrics-driven approach using velocity, sprint predictability, burn-down/burn-up charts, cycle time, throughput, and delivery KPIs.
Experience in Banking, Wealth Management, Financial Services, or Insurance domains.
Certified Scrum Master (CSM), PSM, or equivalent Agile certification preferred.
Experience supporting AI/GenAI, Machine Learning, Data Analytics, or Digital Transformation programs.
Exposure to Azure AI, OpenAI, Microsoft Copilot, cloud platforms, or MLOps environments preferred.
Knowledge of AI governance, responsible AI practices, model risk, explainability, and compliance frameworks.
Experience tracking AI adoption, business value realization, and operational impact metrics.
Strong facilitation, problem-solving, conflict resolution, and leadership skills.
Lead planning, execution, governance, and delivery of AI-enabled business initiatives.
Facilitate Agile ceremonies and ensure adherence to Agile best practices.
Partner with business and technology stakeholders to define priorities and roadmaps.
Drive backlog prioritization and execution aligned with business objectives.
Manage program-level communication, executive reporting, and governance reviews.
Coordinate AI proof-of-concepts, pilots, and production implementations.
Monitor delivery performance and drive continuous improvement using Agile metrics.
Ensure successful delivery of user stories, discovery artifacts, solution designs, and business outcomes.
Support AI operating models, delivery frameworks, and enterprise AI adoption initiatives.