AI Implementation Specialist

Island; United States; On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Island is seeking an AI Implementation Specialist to help enterprises design, deploy, and operationalize AI governance and control across their orgs.

You will guide large-scale AI rollouts, configure AI control points to protect data, and deliver executive-level demonstrations of Island’s Enterprise AI Platform.

Collaborating with customers across technical and business teams, you will translate complex architectures for executives and ensure compliant, scalable AI solutions.

Qualifications

• 2+ years in a customer-facing technical role at an enterprise SaaS, Cybersecurity, or Cloud infrastructure vendor.

Responsibilities

• Collaborate with customers to gather AI strategy requirements, clarify objectives, define success metrics, and align priorities with Island’s AI Platform capabilities.
• Provide consultative guidance on AI security, governance, visibility, and operationalization best practices, using telemetry to recommend policies that keep them compliant.
• Design and implement AI governance policies integrated with customer infrastructure, delivering visibility and control across SaaS and desktop AI applications and agents.
• Deliver executive-facing technical demonstrations of Island's AI Platform, tailored to the customer's industry and use cases.
• Create documentation, deliver technical enablement sessions, and train customers on Island’s AI platform.
• Troubleshoot, maintain, and optimize existing AI deliverables in customer deployments.
• Engage with customer stakeholders across technical and business teams to ensure successful deployment and adoption of AI solutions.

Skills

Customer-facing role

Enterprise software delivery

Executive communication

AI tooling deployment

LLM integrations

Security concepts

Education

Bachelor's degree in Computer Science, Cybersecurity, Information Systems, or equivalent

Tools

LLM Gateways

API proxies

inference hooks

Model Context Protocol connectors

Job description

Island is seeking an AI Implementation Specialist to help enterprise customers design,

deploy, and operationalize AI governance and control across their organizations. In this role,

you will serve as a trusted advisor on AI strategy, guide large-scale enterprise AI rollouts,

and configure critical AI control points, such as MCP Gateways and custom hooks, to protect

sensitive data and enforce compliance. You will lead technical discovery, deliver executive-

level platform demonstrations, and architect scalable solutions using Island’s Enterprise AI

Platform.

Key Responsibilities

• Collaborate with customers to gather process and AI strategy requirements, clarify
• objectives, define success metrics, and align priorities with Island’s AI Platform
• capabilities.
• Provide consultative guidance to customers on AI security, governance, visibility, and
• operationalization best practices, using telemetry to recommend policies that keep
• them compliant with organizational and regulatory standards.
• Design and implement AI governance policies integrated with customer
• infrastructure, delivering visibility and control across SaaS and desktop AI
• applications and agents.
• Deliver executive-facing technical demonstrations of Island's AI Platform, tailored to
• the customers industry and use cases.
• Create documentation, deliver technical enablement sessions, and train customers on
• Island’s AI platform.
• Troubleshoot, maintain, and optimize existing AI deliverables in customer
• Engage with customer stakeholders across technical and business teams to ensure
• successful deployment and adoption of AI solutions.

Requirements

• 2+ years in a customer-facing technical role (e.g., Solutions Architect,
• Implementation Engineer, Sales Engineer, Technical Account Manager) at an
• enterprise SaaS, Cybersecurity, or Cloud infrastructure vendor.
• 2+ years of enterprise software delivery or technical consulting experience, with
• hands-on exposure deploying AI tooling, LLM integrations, or modern API
• Proven track record of guiding Fortune 500 or large enterprise clients through
• complex technical deployments or digital transformation initiatives.
• Strong working knowledge of enterprise security concepts, Data Loss Prevention
• (DLP), Zero Trust concepts, and how LLMs handle sensitive data (PII, IP, source
• code).
• Hands-on experience integrating and managing AI control points (e.g., LLM
• Gateways, API proxies, inference hooks, or Model Context Protocol connectors).
• Strong understanding of web application execution, API integration models, and
• Strong executive communication skills, with a demonstrated ability to translate
• complex technical architectures for C-level, security, and business stakeholders.
• Creative problem-solving skills with a track record of driving successful customer
• outcomes in fast-paced, ambiguous environments.
• Preferred Qualifications
• Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, or
• equivalent practical experience. Relevant industry certifications (e.g., CISSP, CCSP,
• or Cloud/AI Practitioner certifications) are a plus.
• Practical experience configuring and deploying AI integration layers, LLM Gateways,
• custom inference hooks).
• security platforms.
• Experience integrating platform telemetry and audit logs with enterprise SIEM or
• Exposure to AI governance frameworks, data privacy regulations, or enterprise
• compliance standards (e.g., NIST AI RMF, EU AI Act, ISO 42001, SOC 2).
• Comprehensive health, dental, and vision coverage
• 401(k) with company match
• Generous paid time off and company holidays
• Professional development and continuous learning opportunities
• Highly collaborative, performance-driven culture

Island is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Island is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.