AI Implementation & Service Operations Lead

Decisive Point; New York (NY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Asana is seeking an AI Strategist to join a new team delivering Service Management for IT and service teams. You will design, deploy, and scale AI workflows with enterprise customers, acting as a hybrid of CSM, implementation consultant, and product strategist.

This role offers fully remote options across the US or a New York City office-based hybrid schedule, with in-office days and flexible WFH depending on project needs.

Job description

Asana is seeking an AI Strategist to join a new team delivering Service Management for IT and service teams. You will design, deploy, and scale AI workflows with enterprise customers, acting as a hybrid of CSM, implementation consultant, and product strategist.

This role offers fully remote options across the US or a New York City office-based hybrid schedule, with in-office days and flexible WFH depending on project needs.