AI Hardware Lab & Data Center Technician (1-Year Contract)

Entrada Ventures; Santa Clara (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

d-Matrix is seeking a Data Center & Lab Technician to maintain on-prem and colocation lab infrastructure, rack servers, and hardware bring-up for AI accelerator systems. This one-year contract emphasizes independent work, precise documentation, and collaboration with SRE and silicon validation teams.

Candidates should have 3+ years in data center operations, hands-on server experience, and DCIM/tool proficiency. Location is Santa Clara, CA.

Qualifications

• 3+ years in data center operations, hardware validation, or systems technician roles.
• Proven rack-and-stack experience with servers, PDUs, patch panels and cabling.
• Hardware bring-up: BIOS/UEFI, firmware updates, OS install across Linux.
• Linux CLI proficiency to run diagnostics and runbooks.
• Asset management with DCIM or inventory tools and up-to-date records.
• Strong written communication; document actions and write SOPs.
• Ability to work independently in a fast-moving startup environment.

Responsibilities

• Rack, stack, cable, and decommission servers, PDUs, network gear, and storage in on-premises labs and colocation facilities.
• Execute hardware bring-up for d-Matrix AI-accelerated systems and validation test benches, including BIOS configuration, firmware validation, and OS installation (Linux primary).
• Replace and upgrade components: PCIe cards, NICs, storage, memory, and accelerator hardware across multiple server generations.
• Maintain lab spaces in organized, ESD-compliant, and audit-ready condition at all times.
• Own accurate asset tracking and inventory records using DCIM tools (NetBox, Jira, or equivalent).
• Coordinate equipment moves between lab, staging, and colocation; manage shipping, receiving, and RMA workflows.
• Track hardware lifecycle status: warranty, EOL, refresh schedules, and spare parts inventory.
• Diagnose and resolve hardware failures, power and thermal issues, and network connectivity problems.
• Serve as the first physical responder for infrastructure incidents requiring hands-on intervention.
• Document all troubleshooting actions in ticketing/knowledge bases; contribute to runbooks.
• Write and maintain SOPs, rack diagrams, and cabling guides for new technicians.
• Communicate issues and status across hardware, software, SRE, and silicon validation teams.
• Support parallel workstreams as silicon development programs evolve; operate independently when needed.

Skills

Rack-and-stack

Linux command-line

Documentation

Independent work

Written communication

Tools

NetBox

Jira

Job description

d-Matrix is seeking a Data Center & Lab Technician to maintain on-prem and colocation lab infrastructure, rack servers, and hardware bring-up for AI accelerator systems. This one-year contract emphasizes independent work, precise documentation, and collaboration with SRE and silicon validation teams.

Candidates should have 3+ years in data center operations, hands-on server experience, and DCIM/tool proficiency. Location is Santa Clara, CA.