AI GPU Systems Engineer – Frontline Hardware

Sproutup; Garland (TX); On-site; USD 110,000 - 145,000; Full time

Job summary

Sproutup is seeking a seasoned hardware engineer to support Sales with hands-on GPU/Ai systems and hyperscaler gear. You will diagnose DGX/HGX configurations, verify fabric and interoperability, and sign-off on build quality for customer orders.

You will also document recurring questions, maintain the config catalog, and train the sales team on technical baselines to multiply effectiveness. This role blends front-line engineering with customer-facing responsibilities.

Qualifications

• 5+ years in data center hardware engineering, field engineering, systems integration, or a hyperscaler or ODM environment.
• Hands-on experience with NVIDIA AI systems: DGX or HGX A100 and H100 platforms, SXM and PCIe form factors, NVLink and NVSwitch topology.
• Working knowledge of InfiniBand fabric: HDR and NDR, ConnectX adapters, Quantum switches, subnet management, cabling and transceiver rules.
• Broad enterprise server fluency across major OEM lines (Dell EMC PowerEdge, HPE ProLiant, Supermicro, Lenovo ThinkSystem, Cisco UCS, ODM/hyperscaler gear).
• Able to read a mixed manifest of enterprise gear and quickly determine what to configure and what it will take.
• Firmware and low-level configuration: BIOS, BMC, IPMI, Redfish, OEM tooling.

Responsibilities

• Technical support to Sales (roughly 60 percent): diagnose GPUs, interpret results, and make disposition calls.
• Troubleshoot faults across GPU, baseboard, NVLink, NVSwitch, PSU, cooling, and fabric.
• Configure and validate InfiniBand and Ethernet fabric, including adapter firmware, cabling, and transceivers.
• Own configuration and assembly quality for systems built to customer order.
• Own burn-in and certification testing, and sign off on units as sellable.
• Feed accurate technical attributes back into master data and inventory records.
• Making the answer repeatable: Document recurring technical questions into reusable reference material; Maintain internal config catalog; Train sales staff on technical baseline.

Skills

Data center hardware

NVIDIA AI systems

InfiniBand fabric

Enterprise server fluency

Technical communication

Hardware troubleshooting

Tools

NVIDIA DCGM

Firmware tooling

IPMI/Redfish tooling

OpenManage

UCS Manager/Intersight

Job description

Sproutup is seeking a seasoned hardware engineer to support Sales with hands-on GPU/Ai systems and hyperscaler gear. You will diagnose DGX/HGX configurations, verify fabric and interoperability, and sign-off on build quality for customer orders.

You will also document recurring questions, maintain the config catalog, and train the sales team on technical baselines to multiply effectiveness. This role blends front-line engineering with customer-facing responsibilities.