AI-First Global COO: Operations & Transformation

UnitedHealth Group; Northern (KY); Hybrid; Confidential; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock purchase

Job summary

UnitedHealth Group is seeking an innovative Chief Operating Officer for Optum to lead AI-first, globally integrated operations. You will redesign capabilities, drive automation, and partner with executives to deliver value, improve experience, and scale business outcomes across health services and technology platforms.

The role requires executive leadership, strategic vision, and a proven track record in enterprise design, transformation, and cross-functional collaboration within healthcare or

Qualifications

• Executive leadership experience overseeing large-scale, complex operations.
• Proven success designing and operating global, capability-based operating models.
• Demonstrated success leading AI, automation, digital initiatives at enterprise scale.
• Deep expertise in operational excellence, performance management, and redesign.
• Ability to partner with senior executives and influence decisions across matrixed organizations.

Responsibilities

• Lead enterprise operations across Optum with accountability for performance, quality, productivity, and growth.
• Define and lead an AI-first operations strategy and a globally integrated capability model.
• Partner with technology, digital, AI, product, and business leaders to redesign work and enhance experiences.
• Drive workforce transformation and continuous improvement through automation and analytics.
• Build trusted relationships with senior leaders and align cross-functional priorities for scale.

Skills

Executive leadership

Global operating models

AI transformation

Healthcare industry knowledge

Stakeholder management

Team leadership

Job description

UnitedHealth Group is seeking an innovative Chief Operating Officer for Optum to lead AI-first, globally integrated operations. You will redesign capabilities, drive automation, and partner with executives to deliver value, improve experience, and scale business outcomes across health services and technology platforms.

The role requires executive leadership, strategic vision, and a proven track record in enterprise design, transformation, and cross-functional collaboration within healthcare or