AI FinOps Governance Lead — Optimize AI Spend & Impact

ServiceNow; Santa Clara (CA); Hybrid; USD 176,100 - 308,200; Full time

Benefits offered by this job

Health plans

Flexible spending accounts

401(k) Plan with company match

Flexible time away policy

Job summary

ServiceNow is searching for a Staff FinOps AI Governance Lead to steer financial accountability across their AI expenditures. This role requires expertise in AI infrastructure, managing AI cost optimizations, and collaborating with cross-functional teams, ensuring rigorous management of AI investments similar to cloud resources.

The ideal candidate will translate complex technical data into clear financial reporting, engaging confidently with VP-level stakeholders. A strong understanding of multi-cloud AI services and LLM pricing is essential.

Qualifications

• Strong knowledge of LLM pricing models and AI cost optimization.
• Experience with multi-cloud cost governance across AWS, Azure, and GCP.
• Proven skills in cross-functional collaboration with engineering.

Responsibilities

• Define and track AI cost and usage KPIs.
• Design anomaly detection framework for AI usage.
• Prepare VP-level reports on AI cost trends.

Skills

LLM pricing models

multi-cloud AI services

data analysis using SQL

communication skills

self-directed organization

Tools

SQL

Python

Job description

ServiceNow is searching for a Staff FinOps AI Governance Lead to steer financial accountability across their AI expenditures. This role requires expertise in AI infrastructure, managing AI cost optimizations, and collaborating with cross-functional teams, ensuring rigorous management of AI investments similar to cloud resources.

The ideal candidate will translate complex technical data into clear financial reporting, engaging confidently with VP-level stakeholders. A strong understanding of multi-cloud AI services and LLM pricing is essential.