AI Engineer Senior - Fully Remote

Aiclo; Indiana (PA); Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Fully remote work

Flexible hours

Job summary

Aiclo, a conversation intelligence startup, seeks a Senior AI Engineer to design, ship to production, and continuously improve our AI pipeline. You will work closely with our CTO and founders, building reliable, measurable AI systems rather than simply writing prompts.

This role covers multi-tier model orchestration, memory design, data linkage across meetings, emails, and contacts, plus privacy-by-design considerations. Fully remote with flexible hours and competitive pay.

Qualifications

• 3+ years as AI/ML Engineer or software engineer working on LLM-based systems in production.
• Strong Python skills and experience with major model provider SDKs (OpenAI, Anthropic).
• Hands-on with structured extraction, classification, and agent orchestration pipelines.
• Experience with evals, metrics, and test datasets; not driven by gut feeling.
• Knowledge of relational databases, data modeling, and retrieval/vector databases.
• Ability to evaluate frameworks and tools for simple, scalable solutions.
• Attention to inference costs and scalability; fluent English required.

Responsibilities

• Structured behavior extraction: design pipelines for neutral, timestamped moments across conversations.
• Multi-tier model architecture: orchestrate fast classifiers and larger models for reasoning.
• Evaluation and quality: define datasets and systematic evals for production decisions.
• Data model and memory: link meetings, emails, and contacts to deals with governance rules.
• Agents and automations: build Bots and retroactive To Dos with workflows.
• Knowledge and retrieval: integrate customer playbooks and materials for context when valuable.
• Integrations: contribute to CRM integrations and external assistants via MCP.
• Privacy by design: plan cross-organization learning with GDPR and confidentiality.

Skills

LLM in production

Python

Model SDKs

Structured extraction

Evaluation metrics

Relational databases

Vector databases

Retrieval systems

Cost-aware inference

English fluency

Tools

OpenAI SDK

Anthropic SDK

Job description

Aiclo is a conversation intelligence platform for sales teams. We record and analyze video calls, phone calls and in-person meetings, and turn conversations into coaching, structured data and concrete actions for sales reps and managers.

About Us

Aiclo is a conversation intelligence platform for sales teams. We record and analyze video calls, phone calls and in-person meetings, and turn conversations into coaching, structured data and concrete actions for sales reps and managers. We are now taking a big step forward: from a tool that analyzes the single meeting to a proactive coach that follows the entire deal over time. Aiclo brings meetings and emails together into a single memory for each account and opportunity, generates To Dos with deadlines and priorities, detects the signals that matter and learns from data which behaviors lead to closing. We are looking for someone to help build the AI engine of this new phase.

AI Engineer Senior - Fully Remote

The role

You will work closely with our CTO and be responsible for designing, shipping to production and continuously improving Aiclo's AI pipeline. We are not looking for someone who writes prompts, but for someone who builds AI systems that are reliable, measurable and cost-sustainable.

What you will do

• Structured behavior extraction. Design the pipeline that extracts neutral, structured, timestamped behavioral moments from every conversation, comparing them against the company's declared sales method, the customer's reaction and the outcome of the deal. The system must be able to discover unexpected behaviors, not just check against a closed list.
• Multi-tier model architecture. Build and optimize the orchestration between fast, low-cost models for classification and filtering and larger models for reasoning, explanations and scorecards, balancing quality, latency and cost per call.
• Evaluation and quality. Define reference datasets and systematic evals (recall, precision, performance in Italian and other languages, long transcripts) for every component, and use them to decide what goes into production.
• Data model and memory. Reliably link meetings, emails and contacts to the right deal, and implement a three-level memory (organization, account, user) with its governance rules.
• Agents and automations. Develop Bots (proactive automations that managers can also create in natural language), custom signals with retroactive preview, and the reconciliation logic for To Dos, including workflows that run for days or weeks.
• Knowledge and retrieval. Integrate the customer's company knowledge (playbooks, sales method, materials) where it really adds value, choosing between direct context and retrieval depending on the case.
• Integrations. Contribute to bidirectional CRM integrations and to exposing Aiclo to external assistants via MCP.
• Privacy by design. Design cross-organization learning on aggregated data in compliance with GDPR and customers' commercial confidentiality.

What we are looking for

• At least 3 years of experience as an AI/ML Engineer or Software Engineer working on LLM-based systems in production
• Strong command of Python and of the main model provider SDKs (OpenAI, Anthropic or similar)
• Hands-on experience designing structured extraction, classification and agent orchestration pipelines
• A habit of working with evals, metrics and test datasets, not gut feeling
• Experience with relational databases and data modeling; familiarity with retrieval systems and vector databases
• The ability to critically assess frameworks and tools, choosing the simplest solution that holds up
• Attention to inference costs and scalability
• Fluent English (you will work with your colleagues exclusively in English)

Nice to have

• Experience with speech-to-text, diarization and conversational data
• Experience with workflow engines for long-running processes
• Knowledge of B2B sales processes and CRMs
• Experience with self-hosting or fine-tuning open source models
• Familiarity with GDPR and data anonymization

What we offer

• A central role in a growing startup, with direct impact on the product and its defensibility
• Autonomy in technical decisions and direct collaboration with the CTO and founders
• Fully remote work and flexible hours
• Competitive salary based on seniority
• Possible equity bonus
• We are open to both full-time employment and freelance collaboration