AI Engineer

UNIT4 NV; Town of Poland (NY); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Flexible Leave Paid Time Off

Remote working opportunities

Global Wellbeing Days

Commitment to sustainability

Job summary

UNIT4 NV in the Town of Poland is looking for an AI Engineer to design, build, and operate scalable AI and Generative AI solutions. The role requires expertise in Microsoft Azure and a hands-on approach to developing AI features.

The ideal candidate should have over 3 years of software engineering experience and a strong background in delivering AI solutions. The position promotes a flexible work environment with a strong focus on autonomy and personal growth.

Qualifications

• 3+ years of software engineering experience, with 1–2 years in AI/ML or Generative AI.
• Proven track record of delivering production AI features.
• Hands-on experience in enterprise environments.

Responsibilities

• Design and implement AI-driven solutions for business processes.
• Build GenAI applications and translate architectural patterns into code.
• Contribute to proofs of concept and rapid prototyping.

Skills

Python

AI/ML solutions

Microsoft Azure

REST and/or gRPC

Strong communication skills

Job description

MeetUnit4 . With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.

With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.

At the heart of what we do lies a simple yet profound purpose:Improve how people work by focusing on what truly matters. — A powerful statement that enables different priorities for different people.

We’re shapinghow work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique.

Job Description

We're looking for an AI Engineer to design, build, and operate production‑grade AI and Generative AI solutions across the company. This is a hands‑on engineering role: you'll turn architecture and business requirements into working, scalable systems - including LLM applications, AI agents, RAG pipelines, and integrations with our enterprise platforms. The role has a strong emphasis on Microsoft Azure and the Microsoft Copilot ecosystem, which are our primary enterprise platforms.

Key Responsibilities

• Design and implement AI‑driven solutions that automate business processes, reduce manual effort, and improve service delivery across the organization.
• Build production‑grade GenAI applications — LLM‑powered features, AI agents, copilots, and orchestration layers — translating architectural patterns into working code.
• Contribute to PoCs and pilots, rapidly prototyping new capabilities and bringing them to a production‑ready state when validated.
• Develop and integrate AI agents and multi‑agent systems using established orchestration frameworks.
• Build APIs and microservices that expose AI capabilities to internal teams and products, following architecture and security standards.
• Integrate AI solutions with enterprise platforms (e.g., CRM, ERP, ITSM, data warehouse, identity, observability stack) via APIs, events, and connectors.
• Ensure designs support scale, reliability, and change management — versioning, backward compatibility, and clear contracts.
• Contribute to responsible AI practices and internal policy development by translating principles into engineering standards, reusable patterns, and reference implementations.
• Implement governance and security controls in code, including: data classification and PII handling, prompt injection defences and content filtering, audit logging and traceability, and RBAC/least‑privilege access patterns.

Qualifications

• 3+ years of professional software engineering experience, with 1–2 years building and shipping AI/ML or Generative AI solutions in production.
• Proven track record of delivering AI features that run in production with real users.
• Hands‑on experience in enterprise environments: security, compliance, integrations, and scale.
• LLMs & GenAI:deep practical experience with foundation models, prompt engineering, tool/function calling, structured outputs, and context management.
• Agents & orchestration:hands‑on experience building agents, copilots, or multi‑agent workflows.
• Microsoft Azure:deploying and operating AI workloads on Azure — specifically Azure OpenAI Service, Azure AI Foundry, Azure AI Search, and related services.
• Microsoft Copilot ecosystem: extending or integrating Microsoft 365 Copilot; building custom copilots and agents with Microsoft Copilot Studio.
• Python:strong production‑quality Python — typing, testing, packaging, and async patterns.
• APIs & services:REST and/or gRPC; event‑driven patterns; API design and versioning.
• MLOps fundamentals:experiment tracking, model and prompt versioning, automated evaluation, and monitoring of AI systems in production.
• Multi‑model experience:familiarity with working across LLM providers (e.g., Azure OpenAI, third‑party models via Azure AI Foundry) and adapting to provider‑specific patterns such as tool use, structured outputs, and long‑context handling.
• Experience with embedded/on‑platform AI tooling such as ServiceNow Now Assist or similar ITSM AI capabilities.
• Strong communication skills — able to explain technical decisions to both engineers and non‑technical stakeholders.
• Pragmatic, delivery‑oriented mindset; comfortable balancing speed of iteration with production quality.
• Fluency in English, written and spoken.

Additional Information

Who we are?

We are a people‑first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high‑performance team that supports your authentic self and celebrates your uniqueness.

We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated

We are reimagining how work makes people feel.

What we offer?

• aculture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact
• balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other greatbenefits
• growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work
• talentedcolleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry
• a commitment tosustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme
• asafe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.

Our commitment to equity

Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents‑to‑be to apply. If you would like to know more about our commitment to diversity, visit our blogs:

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries though – we'll handle it according to local privacy laws and keep your info safe. Questions? Feel free to reach out!

Find out how we foster an inclusive working experience for everyone by embracing authenticity and uniqueness

As a SaaS company, innovation is fundamental to our evolution and growth. Find out how we foster a culture of empowerment, ownership and teamwork to deliver fresh and groundbreaking ideas.

Unit4 is committed to ensuring equal opportunity for everyone. Together, we continue to build an inclusive culture that encourages and celebrates the diversity of our employees, where they all are seen as a real value to the company. We guarantee a fair consideration for employment, without discrimination. Thats why we make our hiring decisions solid based on merit, qualifications and current business needs. We invite you to be a part of this diversity and join our community!