AI Engagement Manager Remote - USA Learn more →

Rapidcanvas; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

High-performance team environment

Learning opportunities from executives

Job summary

A leading AI solutions provider is seeking a Customer Engagement Manager to lead enterprise AI projects from pre-sales discovery through post-sales execution. This hybrid role involves working directly with senior executives to ensure project success, facilitating communications, managing deliverables, and maintaining high-quality documentation. Ideal candidates will have 3-8 years of relevant experience and strong project management skills, along with an interest in AI and business transformation. Competitive compensation and a high-performance team are offered.

Qualifications

• 3-8 years of experience in customer-facing roles, including Sales, Consulting, or Customer Success.
• Strong project management skills and experience in fast-paced environments.
• Excellent communication skills, both written and verbal.

Responsibilities

• Research and qualify enterprise prospects for AI projects.
• Support discovery conversations capturing requirements.
• Coordinate workshops, demos, and proof-of-concepts.

Skills

Customer-facing instincts

Project management

Written and verbal communication

Attention to detail

Confidence with senior stakeholders

Tools

HubSpot

JIRA

Confluence

Slack

Google Drive

Job description

RapidCanvas transforms enterprises through AI by democratizing access to custom, enterprise-grade solutions. Our hybrid platform uniquely combines autonomous AI agents with human expertise, enabling organizations to deploy sophisticated AI applications without prohibitive costs or specialized technical teams.

We believe agentic AI represents one of the defining enterprise opportunities of the next decade. Multi-agent systems will fundamentally transform how enterprises operate by autonomously executing complex processes that traditionally required extensive manual intervention—shifting organizations from labor-intensive workflows to intelligent, adaptive systems.

RapidCanvas disrupts the $5 trillion IT services market by replacing headcount-based billing and long implementation cycles with outcome-driven subscription pricing. Our customers deploy AI solutions 10x faster at 80% lower cost, while maintaining enterprise-grade quality, security, and measurable ROI.

RapidCanvas ranks as a Top 5 momentum leader among 250+ AI platforms, powered by leadership with 15+ years of AI experience from companies like Google. Our executive team has collectively contributed to 6 successful IPOs.

The Opportunity

We’re hiring a customer-facing AI Engagement Manager to help drive and deliver enterprise AI projects end-to-end spanning both pre-sales discovery and post-sales execution.

This is a hybrid role: part client-facing, part behind-the-scenes operator. You’ll work directly with senior executives and cross-functional teams to ensure every customer engagement is well-run, every opportunity moves forward, and every AI deployment results in measurable business value.

You will act as a key driver of execution across the customer lifecycle—supporting solution definition, proposal creation, project coordination, and success tracking. This is an ideal role for someone who thrives in fast-paced environments, loves owning details, and wants exposure to enterprise AI delivery at a high level.

What You’ll Own

Pre-Sales: Discovery, Engagement, and Deal Progression

• Research, qualify, and follow up on enterprise prospects and new contacts
• Prepare customer and industry research ahead of executive meetings
• Support discovery conversations by capturing requirements, business context, and success criteria
• Coordinate workshops, demos, and proof-of-concepts (materials, agendas, logistics, follow-ups)
• Draft and customize proposals, order forms, and client-facing deliverables
• Execute and track legal documents such as NDAs, MOUs, and contracts

Post-Sales: Delivery Coordination & Customer Success Ownership

• Help ensure smooth handoffs from sales into delivery and execution
• Drive clarity of scope, timeline, next steps, and ownership across stakeholders
• Lead structured check-ins with clear agendas, notes, and action items
• Track milestones and outcomes across 30/60/90-day windows
• Ensure deliverables are packaged clearly and professionally for customers
• Support UAT and rollout coordination to validate business outcomes

Operational Excellence

• Maintain high-quality documentation and customer-facing materials
• Keep systems (HubSpot, Slack, JIRA, Confluence, Drive) organized and up-to-date
• Ensure dashboards, pipeline reporting, and internal visibility are accurate
• Proactively surface blockers, risks, or unclear ownership with proposed solutions

Industry Content & Strategic Value Support

• Develop tailored presentations highlighting AI use cases by vertical
• Create ROI models and phased AI roadmaps following workshops
• Help customers translate AI opportunities into business-ready plans
• Identify expansion opportunities based on usage, results, and evolving needs

Who You Are

We’re looking for candidates whose academic, professional, and personal experiences show strong ownership, execution, and customer-facing instincts.

You likely have

• 3–8 years of experience in customer-facing roles such as:
  • Sales / Business Development
  • Customer Success
  • Engagement / Delivery Management
  • Consulting
  • Revenue Operations / GTM Operations
• Strong project management and follow-through in fast-moving environments
• Excellent written and verbal communication skills
• High attention to detail, organization, and accountability
• Confidence working with senior stakeholders (VPs, GMs, founders)
• Curiosity about enterprise AI and modern business transformation

Nice to have (but not required):

• Familiarity with AI concepts like GenAI, LLMs, RAG, or automation workflows
• Experience in enterprise environments or global customers

Why Join RapidCanvas

• Deliver real AI outcomes for global enterprise customers
• Work at the frontier of agentic AI and enterprise automation
• Learn enterprise selling and delivery directly from senior executives
• Own customer-facing work that directly impacts revenue and retention
• Join a high-performance team that values execution, clarity, and outcomes
• Competitive compensation and benefits tailored to your local market
• Recognized as a Top 5 Data Science and ML platform on G2 for customer satisfaction