AI Engagement Manager

Rapid Stack; New York (NY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Hybrid work in NY

Remote work options

Job summary

Rapid Stack is seeking an AI Engagement Manager to lead client success from post-sale through full implementation and growth. You will translate business needs into actionable plans for the tech team while tracking ROI and KPIs to demonstrate value.

The role requires strong communication, presentation, and relationship-building skills, with native or professional-level English. Flexible hybrid (New York) or remote work options are available to support client delivery.

Qualifications

• Experience in project management or account management in a SaaS or AI environment.
• Exceptional communication, presentation, and relationship-building skills.
• Native or professional-level English with a client-first mentality.

Responsibilities

• Own the client relationship from post-sale through full implementation and growth.
• Translate business requirements into actionable project plans for the technical team.
• Track and report on AI implementation ROI and key performance indicators.
• Conduct workshops and training to drive AI adoption within client organizations.

Skills

Client relationship management

Project management

Account management

Communication skills

Presentation skills

AI knowledge

Job description

We are looking for an AI Engagement Manager who is passionate about client success. You will act as the primary advisor for our clients, ensuring that AI implementations are not just technical successes, but strategic business wins.

Your Responsibilities

• Own the client relationship from post-sale through full implementation and growth.
• Translate business requirements into actionable project plans for the technical team.
• Track and report on AI implementation ROI and key performance indicators.
• Conduct workshops and training to drive AI adoption within client organizations.

Who We Are Looking For

• Experience in project management or account management in a SaaS or AI environment.
• Exceptional communication, presentation, and relationship-building skills.
• A solid understanding of AI trends and how they solve business problems.
• Native or professional-level English with a client-first mentality.

Why Join Us?

• Influence the AI strategy of leading global companies.
• Collaborative environment with a focus on professional development.
• Flexible hybrid (NY) or remote work options.

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