AI Engagement Director – Enterprise Creative Outcomes

Code and Theory; New York (NY); On-site; USD 145,000 - 175,000; Full time

Job summary

Code and Theory is a digital-first creative agency delivering AI-powered content services at scale. We partner with Fortune 100s and startups to transform ideation through activation with governed, repeatable AI-enabled workflows.

You will advise client creative teams on end-to-end content supply chains, from ideation to measurement, driving value in engagements and helping teams scale with credibility and impact. Travel within the US is expected (10–20%).

Qualifications

• Must have a track record of owning business outcomes with enterprise customers.
• Demonstrate credibility with executives and ability to influence decisions.
• Self-directed, proactive work style with initiative to lead from the front.
• Provide concrete examples of past work translating into measurable client impact.
• Hands-on experience with creative production workflows or content supply chains at enterprises or agencies.
• Background in creative operations, digital asset production, or content-supply management.
• End-to-end understanding of content supply chains from strategy to measurement.
• Comfort discussing feasibility and capabilities across technology and product, including Adobe tools or AI platforms.
• Experience in an agile, pod-based software development lifecycle.

Responsibilities

• Engage with customer creative orgs to learn brand systems and production models.
• Communicate outcomes and insights to executives and cross-functional teams.
• Define high-impact use cases, build value hypotheses, and measure outcomes.
• Advise on deploying AI-powered creative pipelines across the content supply chain.
• Identify and mitigate risks from ill-defined use cases and scaling gaps.
• Lead workshops to map production flows to AI workflows.
• Coordinate with engineers, product, and program specialists as needed.
• Maintain alignment across teams and synthesize feedback for product teams.
• Train customer teams and ensure transition of value after engagements.
• Develop future-state workflows and change-management plans.

Skills

Executive communication

Self-directed

Project management

Stakeholder management

Agile development

Facilitation

Creative operations

Adobe ecosystem

Tools

Adobe Creative Cloud

GenStudio

Runway

Claude Design

Job description

Code and Theory is a digital-first creative agency delivering AI-powered content services at scale. We partner with Fortune 100s and startups to transform ideation through activation with governed, repeatable AI-enabled workflows.

You will advise client creative teams on end-to-end content supply chains, from ideation to measurement, driving value in engagements and helping teams scale with credibility and impact. Travel within the US is expected (10–20%).