AI Enablement & Systems Adoption Lead

Moffatt & Nichol; Chipley (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

HSA match

Wellness program

Paid time off

401(k) match

Tuition reimbursement

Mentoring program

Pet Insurance

Job summary

Moffatt & Nichol in the United States is seeking a Systems Solutions & Adoption Lead to join the IT team. This role focuses on expanding effective use of IT systems through training, adoption, and practical AI enablement, partnering with business users and technical teams to design, pilots, and scale solutions.

You will guide power users, create playbooks, and monitor adoption, ensuring governance and quality standards while translating business needs into repeatable, enterprise-ready

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, Knowledge Management, or a related field.
• 7+ years of experience in enterprise software adoption, content platforms, business enablement, or similar roles.
• Hands-on experience with AI-enabled productivity tools, prompt engineering, agents, or copilots.
• Experience developing training, documentation, and user adoption strategies for enterprise platforms.
• Experience working across business and technical teams to design and implement practical solutions.
• Experience with Egnyte, Microsoft 365, SharePoint, or similar content and knowledge platforms.
• Experience with Microsoft Copilot, Copilot Studio, Power Platform, Workato, or similar platforms.
• Familiarity with Microsoft Dynamics, AEC 360, Workday, or related enterprise systems.

Responsibilities

• Develop and execute adoption strategies that increase awareness, confidence, and repeat use of Systems and AI tools across teams and functions.
• Design and deliver role-based training, workshops, office hours, and enablement content focused on practical business use.
• Create user guidance, playbooks, quick reference materials, and reusable examples to help employees use systems effectively.
• Coordinate communication of use cases, success stories, lessons learned, and practical examples to drive broader adoption.
• Translate business needs into scoped use cases, pilots, workflows, and repeatable solutions.
• Coordinate the lifecycle of use cases from intake through pilot, feedback, refinement, rollout, and adoption.
• Provide best practice guidance to help teams use systems more effectively and consistently, adhering to governance standards.

Skills

Communication

Facilitation

Stakeholder engagement

Problem solving

Training delivery

Governance

AI prompting

Enterprise tech knowledge

Education

Bachelor's degree in Information Systems, Computer Science, Business, Knowledge Management, or related field

Tools

Egnyte

Microsoft 365

SharePoint

Microsoft Copilot

Power Platform

Workato

Microsoft Dynamics

Job description

Moffatt & Nichol in the United States is seeking a Systems Solutions & Adoption Lead to join the IT team. This role focuses on expanding effective use of IT systems through training, adoption, and practical AI enablement, partnering with business users and technical teams to design, pilots, and scale solutions.

You will guide power users, create playbooks, and monitor adoption, ensuring governance and quality standards while translating business needs into repeatable, enterprise-ready