AI-Driven Sales Team Leader

The Guitar Center Company

Kansas City (MO)

On-site

USD 70,000 - 100,000

Full time

6 days ago

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Job summary

Guitar Center seeks a Sales Manager for CSC to lead Gear Advisors, coach performance, and drive revenue across inbound and outbound channels. You will analyze sales and margin data, implement targeted strategies, and ensure consistent sales behaviors and customer experience standards.

You will work with Training and Sales Leadership to develop frontline sellers, leverage AI coaching tools, and promote a high-performance sales culture focused on targets.

Qualifications

Bachelor’s degree or equivalent business experience preferred.
Proven success coaching teams in a customer-focused, consultative sales environment.
Strong communication and organizational skills; detail-oriented.
Comfortable using performance reporting and dashboards to manage KPIs.

Responsibilities

Own and be accountable for the team achieving sales dollars, margin dollars, and margin rate goals.
Analyze sales data to identify trends and execute strategies to increase revenue and profitability.
Lead, motivate, and coach Gear Advisors across inbound/outbound activities and channels.
Drive consultative sales practices including call productivity, discounting discipline, and customer experience.
Provide formal and informal coaching to strengthen sales behaviors and outcomes.

Skills

Leadership

Coaching

Sales leadership

Performance analysis

Customer experience

Education

Bachelor’s Degree or equivalent business experience

Tools

AI coaching tools

Job description

You will work with Training and Sales Leadership to develop frontline sellers, leverage AI coaching tools, and promote a high-performance sales culture focused on targets.

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