AI-Driven Quality Assurance Engineer

Tata Consultancy Services Limited; Pennington (NJ); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical Coverage

401K Plan

Training Reimbursement

Vacation & Holidays

Job summary

Tata Consultancy Services Limited in Pennington, NJ is seeking an EET EEDS Cognitive Implementation Engineer focused on designing and implementing intelligent employee experiences using conversational AI, LLMs, agentic workflows, and enterprise integrations.

The role blends deterministic workflows with AI to deliver scalable, secure employee solutions and requires strong software engineering and AI system design skills.

Qualifications

• Bachelor of Computer Science is required.
• Experience in quality analysis or QA roles is preferred.

Responsibilities

• Collaborate with partners, architects, engineers and platform teams to define technical requirements and ensure optimal solution design.
• Design, develop, and deploy intelligent employee experiences leveraging conversational AI, virtual assistants, and generative AI capabilities.
• Build deterministic workflows, business process automations, and reusable orchestration components across multiple domains.
• Design and implement agentic solutions that leverage Large Language Models, retrieval systems, tool calling, and autonomous task execution.
• Develop and maintain prompt frameworks, prompt libraries, and orchestration patterns for scalable AI capabilities.
• Integrate AI solutions with enterprise systems via APIs, databases, messaging frameworks, and knowledge repositories.
• Support Model Context Protocol (MCP) integrations for secure access to tools, data sources, and services.
• Evaluate use cases and select architectures with deterministic workflows, LLM orchestration, AI agents, or hybrid approaches.
• Perform testing, validation, observability, and troubleshooting for both traditional workflows and AI-based systems.
• Monitor, tune, and optimize AI solutions for quality, reliability, performance and user experience.
• Ensure compliance with enterprise AI governance, security, and risk management standards.

Skills

Quality Analyst

Education

Bachelor of Computer Science

Job description

Tata Consultancy Services Limited in Pennington, NJ is seeking an EET EEDS Cognitive Implementation Engineer focused on designing and implementing intelligent employee experiences using conversational AI, LLMs, agentic workflows, and enterprise integrations.

The role blends deterministic workflows with AI to deliver scalable, secure employee solutions and requires strong software engineering and AI system design skills.