AI-Driven Operations Transformation Lead (Remote)

Urrly; Los Angeles (CA); Remote; USD 120.000 - 150.000; Vollzeit

Zusammenfassung

Urrly is seeking a Business Operations & AI Transformation Lead to drive practical improvements across operations using AI, automation, and data-driven workflows. You will work with clinical services, scheduling, provider management, finance, and customer success to identify bottlenecks and implement smarter operating models.

You will prototype AI-enabled workflows, partner with engineering and data teams, and define KPIs to measure impact.

Qualifikationen

• 3-5 years of relevant experience in operations, analytics, or transformation.
• Experience building AI-enabled workflows and automation with validation and measurable outcomes.
• Comfort with dashboards, data analysis, and modern productivity tools.
• Strong communication skills and ability to work with leaders and frontline staff.

Aufgaben

• Partner with department leaders to understand workflows, challenges, and priorities.
• Map how work gets done, identify bottlenecks, and redesign processes for productivity and accuracy.
• Identify opportunities to use AI, automation, low-code tools, and workflow software across operations.
• Prototype lightweight AI-enabled solutions using low-code tools and dashboards.
• Collaborate with engineering, data, and technology teams on more advanced solutions when needed.
• Analyze operational data to define KPIs and quantify impact of improvements.
• Build dashboards, reporting tools, scorecards, and training materials.
• Own improvement initiatives from discovery to adoption and optimization.

Kenntnisse

Analytical thinking

Problem solving

AI tooling experience

Communication

Ownership & execution

Tools

SQL

Power BI

Zapier

Make

n8n

Claude Code

Jobbeschreibung

Urrly is seeking a Business Operations & AI Transformation Lead to drive practical improvements across operations using AI, automation, and data-driven workflows. You will work with clinical services, scheduling, provider management, finance, and customer success to identify bottlenecks and implement smarter operating models.

You will prototype AI-enabled workflows, partner with engineering and data teams, and define KPIs to measure impact.