AI-Driven Member Experience Product Manager

Blue Shield of CA; Springfield Meadows (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading healthcare technology provider is seeking a Product Manager, Consultant to drive digital solutions for healthcare benefits. This role involves ensuring clarity in digital experiences for members, integrating AI into products, and requires over 6 years of product management experience in the healthcare sector. The successful candidate will demonstrate strong strategic thinking, stakeholder management, and a data-driven approach, contributing to enhancing user engagement and experiences.

Qualifications

• 6+ years in Product Management, Management Consulting, or Entrepreneurship required.
• Required experience in healthcare, specifically health plan experience.
• Digital consumer platform experience preferred.

Responsibilities

• Drive the strategy and delivery of digital solutions for healthcare benefits.
• Lead initiatives integrating AI and machine learning into digital products.
• Ensure clarity and transparency of digital experience components for members.

Skills

Product Management

Stakeholder Management

Strategic Thinking

Agile Development

Analytics Proficiency

Healthcare Benefits Understanding

Education

BA/BS in Business, Finance, Economics, Public Health, or Information Technology

Graduate degree (e.g., MBA)

Job description

A leading healthcare technology provider is seeking a Product Manager, Consultant to drive digital solutions for healthcare benefits. This role involves ensuring clarity in digital experiences for members, integrating AI into products, and requires over 6 years of product management experience in the healthcare sector. The successful candidate will demonstrate strong strategic thinking, stakeholder management, and a data-driven approach, contributing to enhancing user engagement and experiences.