AI-Driven Member Experience Product Manager

Blue Shield of CA; Los Angeles (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading healthcare technology provider in Los Angeles is looking for a Product Manager, Consultant to drive the strategy and delivery of digital solutions for members. The ideal candidate will have extensive experience in healthcare and product management. You will lead initiatives focusing on integrating AI to create personalized member experiences. This role also involves strategic thinking and stakeholder management to ensure clear communication of digital components. Join us to empower members to access and understand their healthcare benefits.

Qualifications

• Minimum 6+ years in Product Management, Management Consulting, or Entrepreneurship.
• Required experience in healthcare, specifically health plan experience.
• Experience working in agile development environments.

Responsibilities

• Drive strategy and delivery of digital solutions for members.
• Ensure digital experience components are clear and easy to use.
• Lead initiatives for integrating AI and machine learning into products.

Skills

Strategic thinking

Communication skills

Stakeholder management

Healthcare benefits knowledge

Data-driven mindset

Proficiency in analytics tools

Education

BA/BS in Business, Finance, Economics, Public Health, or IT

Graduate degree (e.g. MBA)

Job description

A leading healthcare technology provider in Los Angeles is looking for a Product Manager, Consultant to drive the strategy and delivery of digital solutions for members. The ideal candidate will have extensive experience in healthcare and product management. You will lead initiatives focusing on integrating AI to create personalized member experiences. This role also involves strategic thinking and stakeholder management to ensure clear communication of digital components. Join us to empower members to access and understand their healthcare benefits.