AI-Driven Marketing Ops Transformation Lead

MassMutual; Boston (MA); On-site; USD 124,800 - 163,800; Full time

Benefits offered by this job

Learning and development opportunities

Employee-led communities

Collaborative work environment

Job summary

MassMutual is seeking a Marketing Operations & Transformation Consultant in Boston, MA, to drive operational excellence across the marketing organization through process improvement and technology-driven transformation. The successful candidate will work closely with senior marketing leaders and external vendors to enhance marketing processes and platforms.

The ideal candidate will have 6+ years of relevant experience in marketing operations and a Bachelor’s degree. This full-time role offers a competitive salary and a collaborative environment that values integrity and responsibility.

Qualifications

• 6+ years of directly relevant experience across marketing operations.
• 3+ years of experience across multiple marketing disciplines.
• 3+ demonstrated success leading complex, cross‑functional initiatives.

Responsibilities

• Oversee marketing operations processes and workflows.
• Design and manage scalable processes and workflows.
• Lead the selection and implementation of marketing platforms.
• Provide strategic insights through rigorous analysis.

Skills

Cross-functional expertise

Business acumen

Analytical skills

Project management

Leadership

Education

Bachelor’s degree

Tools

Gen AI tools

Project management tools

Digital asset management

Job description

MassMutual is seeking a Marketing Operations & Transformation Consultant in Boston, MA, to drive operational excellence across the marketing organization through process improvement and technology-driven transformation. The successful candidate will work closely with senior marketing leaders and external vendors to enhance marketing processes and platforms.

The ideal candidate will have 6+ years of relevant experience in marketing operations and a Bachelor’s degree. This full-time role offers a competitive salary and a collaborative environment that values integrity and responsibility.