AI-Driven Manufacturing Product Leader

Williams-Sonoma, Inc.

Claremont (NC)

On-site

USD 140,000 - 185,000

Full time

14 days+

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Benefits offered by this job

Employee discount on brand products

401(k) plan

Paid vacations and holidays

Health, dental and vision insurance

Tax-free commuter benefits

Wellbeing and wellness program

Job summary

Williams-Sonoma, Inc. is seeking a Principal Product Manager for Manufacturing technology to own the product strategy, roadmap, and execution across the company's manufacturing network in Claremont, NC.

You will partner with Manufacturing, Supply Chain, and Technology to deliver capabilities that improve planning, scheduling, inventory visibility, and production performance. The role requires deep expertise in discrete manufacturing, ERP, and AI-enabled product discovery, with a track record of

Qualifications

10 years of Product Management or techno-functional experience supporting Manufacturing, Supply Chain, ERP, or related enterprise technology platforms.
Experience with discrete manufacturing, configurable products, production planning, bills of material, routings, work centers, capacity planning, quality management, and manufacturing execution preferred.
Demonstrated ability to influence senior business and technology leaders, drive executive alignment, manage competing priorities, and communicate effectively across executive, operational, and technical audiences without direct authority.
Deep understanding of Microsoft Dynamics AX/Dynamics 365 Manufacturing, Supply Chain Management, Production Control, Inventory Management, Procurement, Warehouse Management, and related manufacturing processes.
Demonstrated experience owning product strategy, roadmaps, and execution for complex enterprise platforms supporting manufacturing or supply chain operations.
Own the product lifecycle from discovery through adoption, continuously measuring business outcomes and incorporating customer feedback into future roadmap priorities.
Experience applying AI, generative AI, machine learning, automation, or advanced analytics to improve manufacturing operations, product management practices, or business processes. Demonstrated ability to identify and deliver AI-enabled business capabilities.
Experience with related supply chain operations, order management, eCommerce and finance / accounting processes.
Experience leading large-scale business transformation initiatives from product discovery through implementation, including business process redesign, organizational change management, UAT, training, and production adoption.
Experience with the process of configurable products as they flow from the eCommerce customer’s orders through order management (OMS) and to Dynamics 365 for manufacturing and order fulfillment.

Responsibilities

This role operates across product strategy and execution, partnering with Manufacturing, Supply Chain, and Technology leaders to modernize manufacturing capabilities and deliver measurable business outcomes across Williams-Sonoma's manufacturing network.
Own the Manufacturing product strategy, roadmap, and investment priorities, identifying opportunities through customer insights, operational data, and hypothesis-driven product discovery focused on measurable business outcomes.
Monitor emerging manufacturing, supply chain, ERP, AI, and digital manufacturing trends, evaluating new technologies and industry practices that can improve Williams-Sonoma's competitive advantage.
Define product success metrics and measurement plans tied to manufacturing efficiency, production throughput, inventory accuracy, schedule adherence, quality, operational productivity, adoption, and business value realization.
Lead product discovery, business process analysis, and solution definition for manufacturing capabilities, translating business needs into product strategy, roadmaps, epics, features, user stories, acceptance criteria, and prioritized Jira backlogs that enable iterative Agile delivery.
Identify, prioritize, and deliver AI-enabled capabilities that improve manufacturing planning, shop floor productivity, quality, scheduling, operational efficiency, and business decision making while leveraging generative AI to improve product discovery, requirements quality, documentation, and team productivity.
Serve as the primary product leader across Manufacturing, Supply Chain, Engineering, Architecture, and Technology teams, aligning stakeholders around product vision, priorities, delivery, and measurable business value.