AI-Driven IT Manager — On-Site in Northbrook

USA CLINIC SL; Northbrook (IL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health

Dental

Vision

401k & Match

Paid time off

Job summary

USA CLINIC SL is looking for an IT Manager in Northbrook, IL. The role involves overseeing day-to-day IT operations, managing the help desk, and enhancing service delivery with AI tools. Candidates should have 4-7 years of IT support experience and relevant qualifications.

Key responsibilities include system maintenance, network performance support, and automation of IT workflows. The position offers a salary range of $75,000 - $95,000 and various benefits including health, dental, vision, and a 401k plan.

Qualifications

• 4–7 years of IT support or systems administration experience.
• Experience managing help desk or technical support environments.
• Knowledge of networking, systems, and troubleshooting.

Responsibilities

• Manage IT help desk and support ticketing system.
• Oversee hardware, software, and system maintenance.
• Support network and infrastructure performance.

Skills

IT support management

Network troubleshooting

AI tools usage

Help desk experience

ITSM platforms

Education

Associate or Bachelor’s degree

Tools

ServiceNow

Jira

Job description

USA CLINIC SL is looking for an IT Manager in Northbrook, IL. The role involves overseeing day-to-day IT operations, managing the help desk, and enhancing service delivery with AI tools. Candidates should have 4-7 years of IT support experience and relevant qualifications.

Key responsibilities include system maintenance, network performance support, and automation of IT workflows. The position offers a salary range of $75,000 - $95,000 and various benefits including health, dental, vision, and a 401k plan.