AI-Driven Digital Product Analyst - LATAM Private Banking

Aumni; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co.'s International Private Bank seeks an Analyst to join the Digital Product Team, supporting LATAM and Global Families Group clients and advisors.

You will write product requirements, test features, report adoption, and collaborate with global teams and advisors to tailor digital solutions across borders. The role emphasizes AI-enabled tools, data-driven insights, and a strong client-experience focus.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Product Management, Computer Science or related field.
• 1–3 years of experience in product management, consulting, as a client advisor, banker, service team, or related discipline, ideally within financial services or tech.
• Strong analytical and problem-solving skills and comfort working with data, with a strong eye for detail.
• Excellent written and verbal communication skills, including the ability to explain technical topics in plain language.
• Organized, detail-oriented, with ability to manage several priorities in a fast-paced environment.
• Strong interest in digital products, AI and client experience.

Responsibilities

• Define and document product requirements for digital client and advisor products, focusing on cross-border and multi-jurisdiction needs.
• Identify gaps in LatAm and Global Families Group experiences and turn them into clear requirements for product teams.
• Participate in testing and pilots: run test cases, record issues and track to resolution.
• Support adoption strategies to increase advisor and client use of digital and AI-enabled tools.
• Assist go-to-market strategies for new product launches and features.
• Capture friction points across user journeys and share insights with product teams.
• Handle day-to-day digital support requests from advisors and client teams.
• Leverage data to build a data-driven view of adoption performance and translate insights into actions.
• Evaluate AI tools used by advisors and client teams and identify improvement opportunities.

Skills

Analytical skills

Problem-solving

Data analysis

Communication skills

Education

Bachelor's degree in Business, Finance, Economics, Product Management, Computer Science or related field

Tools

JIRA

Job description

JPMorgan Chase & Co.'s International Private Bank seeks an Analyst to join the Digital Product Team, supporting LATAM and Global Families Group clients and advisors.

You will write product requirements, test features, report adoption, and collaborate with global teams and advisors to tailor digital solutions across borders. The role emphasizes AI-enabled tools, data-driven insights, and a strong client-experience focus.