AI-Driven Business Transformation Lead

S and J Plumbing; Arlington Heights (IL); On-site; USD 120,000 - 150,000; Full time

Job summary

S&J Plumbing seeks an AI & Business Transformation Manager to help build scalable systems, reduce manual work, and drive AI-driven improvements across operations, HR, and finance. You will partner with leadership to identify inefficiencies, design automated processes, and implement practical AI solutions that enhance productivity and profitability.

The role emphasizes business-minded problem-solving, cross-functional collaboration, and owner-level accountability for transformations that

Qualifications

• Ideal candidates will have experience in several of the following areas.

Responsibilities

• Analyze workflows across operations, dispatch, call center, accounting, marketing, recruiting, HR, warehouse, sales, and field teams.
• Identify repetitive tasks, manual processes, bottlenecks, communication gaps, and inefficiencies.
• Redesign processes to improve scalability, consistency, employee experience, and operational performance.
• Identify and implement practical AI solutions across the business, including operations, customer service, sales, recruiting, onboarding, training, HR, accounting, reporting, and knowledge management.
• Evaluate emerging AI technologies and determine where they can create measurable business value.
• Develop standards and best practices that drive successful AI adoption.
• Build automated workflows and integrations between business systems.
• Develop internal tools and applications using modern low-code and AI-assisted platforms such as Zapier, Make, n8n, Replit, Cursor, Lovable, Claude Code, and similar technologies.
• Take projects from concept through implementation and employee adoption.
• Improve hiring, onboarding, training, and employee development processes.
• Streamline applicant tracking, interview scheduling, candidate communications, onboarding workflows, and employee administration.
• Build dashboards and systems that provide leadership visibility into recruiting, training, and workforce development.
• Document key business processes and create scalable SOPs.
• Develop AI-assisted knowledge management systems that make information easy to access and maintain.
• Train employees and managers on new tools, automation, and AI best practices.

Skills

Business process improvement

AI implementation

Workflow automation

Operations management

Digital transformation

Systems implementation

Internal application development

Low-code/no-code platforms

Project and change management

Business analysis

HR and recruiting technology

Employee training and development

Tools

Zapier

Make

n8n

Replit

Cursor

Lovable

Claude Code

Job description

S&J Plumbing seeks an AI & Business Transformation Manager to help build scalable systems, reduce manual work, and drive AI-driven improvements across operations, HR, and finance. You will partner with leadership to identify inefficiencies, design automated processes, and implement practical AI solutions that enhance productivity and profitability.

The role emphasizes business-minded problem-solving, cross-functional collaboration, and owner-level accountability for transformations that