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Firstwork is seeking a deployment-savvy AI practitioner to shepherd enterprise AI agents from initial conversation to live operation and ongoing improvement. You will map messy frontline workflows into scoped plans and work closely with engineers on integrations and agent settings.
Travel to customer sites is expected, and you will navigate compliance rules across countries to ensure reliable, compliant deployments that deliver measurable operational value.
The role asks for someone who can take an AI deployment with an enterprise customer from first conversation to live use and keep improving it afterward. A strong candidate can map messy frontline workflows, turn vague problems into scoped plans, and work closely with engineers on integrations and agent settings. Comfort with travel to customer sites and with compliance rules across countries matters here.
The work is largely about making AI agents fit real operations, so much of the job is judgment about where automation helps and where it does not. Agents handle repetitive steps like document checks and onboarding tasks, while the person stays central for discovery, tradeoffs, and trust with customers. Reliability and accuracy still need human monitoring and tuning.
This role builds hands on experience deploying agents in compliance heavy, multi country settings, which is a useful base for applied AI work. A candidate can prepare by learning how agent workflows and APIs fit together and by studying onboarding and compliance processes in staffing or logistics. Practicing how to measure agent accuracy and spot failure patterns would help.
This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.
Forward-deployed AI agents automating onboarding, compliance, and shift operations for frontline and seasonal workforces, per the company.