AI Conversation Research & Evaluation Specialist

Gramian Consulting Group; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Gramian Consultancy seeks experienced SMEs in psychology, social work, counseling, qualitative research, HCI, and related advisory fields to support AI conversation evaluation research. You will review conversations, assess context gathering, and provide structured feedback to improve conversational quality.

A minimum of 3–5 years in one of the domains is required. Primary responsibilities include identifying missing context, suggesting clarifications, and evaluating whether more information

Qualifications

• Master’s in Social Work or equivalent.
• LCSW/LICSW/LMSW license or equivalent.
• Experience in client assessment, case review, counseling.

Responsibilities

• Review AI conversations involving real-world interpersonal situations.
• Identify missing context and suggest follow-up questions.
• Evaluate whether additional information would change AI recommendations.
• Distinguish essential vs non-essential details in conversations.
• Conduct qualitative reviews using structured guidelines.
• Assess factors: personal, psychological, social, financial, organizational.
• Identify opportunities to clarify and gather more information.
• Review conversations about relationships, work, education, family, wellbeing.
• Collaborate with research teams for consistent assessments.
• Maintain high standards of accuracy, clarity, and deadlines.

Skills

Qualitative analysis

Interviews

Conversation analysis

Research skills

Communication

Education

MSW or equivalent graduate degree

LCSW/LICSW/LMSW license

Experience in client assessment

LMFT/LPC/LCPC license or PhD/PsyD in psychology

Job description

About Gramian

Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.

About the Role

We are seeking experienced Subject Matter Experts (SMEs)in psychology, social work, counseling, qualitative research, human-computer interaction (HCI), communication, conflict resolution, coaching, and related advisory fields to support AI conversation evaluation research. You will review conversations between people and AI models, assess whether sufficient context was gathered before recommendations were made, identify missed opportunities for clarification, and provide structured feedback to improve conversational quality. The ideal candidate has at least 3–5 years of relevant professional experience, strong analytical skills, and the ability to distinguish information that could materially change a recommendation from details that are less relevant.

Key Responsibilities

• Review AI conversations involving real-world interpersonal situations and everyday decision-making.

• Identify missing context and recommend relevant follow-up questions that could improve the quality of AI responses.

• Evaluate whether gathering additional information would materially change an AI-generated recommendation.

• Distinguish between load-bearing information that affects a decision and non-essential or merely descriptive details.

• Conduct qualitative reviews and document findings using structured evaluation guidelines.

• Assess whether conversations adequately consider relevant personal, psychological, social, financial, practical, and organizational factors.

• Identify missed opportunities for clarification, deeper understanding, and information gathering.

• Review conversations involving relationships, work, education, family, wellbeing, planning, and resource constraints.

• Collaborate with research teams to ensure consistent, evidence-based assessments.

• Maintain high standards of accuracy, clarity, and consistency while meeting project deadlines.

Candidates must have at least 3–5 years of relevant direct professional experience in one or more of the following domains:

1. Licensed Social Work

• Master’s degree in Social Work (MSW) or an equivalent graduate-level qualification.
• LCSW, LICSW, LMSW, or an equivalent applicable social work license or credential.
• Experience in client assessment, case review, interviewing, counseling, or related social-work practice.

1. Counseling, Therapy, or Psychology

• Master’s degree in a relevant discipline with an LMFT, LPC, LCPC, or equivalent counseling or therapy license or credential; or
• PhD or PsyD in Clinical, Counseling, Social, or Industrial-Organizational Psychology.
• Relevant experience in counseling, therapy, psychological assessment, interviewing, case review, or other client-facing professional work.

1. Qualitative Research, HCI, or Communication

• MA, PhD, or equivalent advanced expertise in Human-Computer Interaction, Communication, Anthropology, Sociology, Qualitative Research, or a closely related discipline.
• Experience conducting qualitative research, interviews, user research, conversation analysis, thematic analysis, or qualitative coding.
• Ability to analyze conversations systematically and identify missing context, communication patterns, and opportunities for clarification.

1. Mediation, Coaching, Student Services, Organizational Consulting, or Related Advisory Fields

• Relevant professional qualification, credential, or demonstrated subject-matter expertise.
• At least 5 years of direct advisory or client-facing experience for candidates qualifying through this pathway.
• Experience in coaching, mediation, student advising, organizational consulting, or comparable professional work.
• Demonstrated ability to gather context, understand individual or organizational needs, and provide informed recommendations.