Business Analyst - AI Response Evaluation Specialist

Gramian Consulting Group; United States; Remote; USD 70,000 - 95,000; Full time

Job summary

Gramian Consultancy seeks a detail-oriented Business Analyst – AI Evaluation Specialist to support a project evaluating chatbot outputs and assessing them against business requirements. You will analyze processes, document criteria, and deliver structured assessments to improve AI performance.

The role involves creating reports, collaborating with IT and business stakeholders, and guiding testing and UAT. Strong analytical and communication skills are essential.

Qualifications

• Gather and document business requirements, stakeholder expectations, and project objectives.
• Evaluate chatbot outputs against defined evaluation criteria for accuracy and relevance.
• Create reports, dashboards, and process maps to support findings.
• Translate business requirements into functional specifications and criteria.
• Analyze workflows and data to identify gaps and improvements.
• Maintain consistent evaluation quality and meet deadlines.
• Communicate findings with evidence-based conclusions.

Responsibilities

• Gather, analyze, and document business requirements and project objectives.
• Compare chatbot responses and assess accuracy, relevance, and completeness.
• Conduct structured evaluations and provide evidence-based assessments.
• Translate requirements into functional specs and evaluation criteria.
• Analyze processes to identify gaps and improvement opportunities.
• Create reports, dashboards, and project documentation.
• Support planning, testing, and user acceptance testing (UAT).
• Collaborate with technical teams and stakeholders to ensure requirements are met.
• Track progress, risks, dependencies, and KPIs.
• Present findings and recommendations to support decisions.

Skills

Analytical thinking

Problem solving

Decision making

Attention to detail

Written communication

Documentation

Cross-functional collaboration

Time management

AI evaluation awareness

Education

Bachelor’s degree in Business Administration, Finance, Computer Science, or related field

Tools

Excel

SQL

Power BI

Tableau

Job description

About Gramian

Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.

About the Role

We are looking for a detail-oriented Business Analyst – AI Evaluation Specialist to support a project focused on assessing and comparing chatbot responses. You will evaluate multiple AI-generated outputs against defined business requirements and quality criteria, analyze business processes, and deliver structured assessments that help improve the accuracy and usefulness of AI systems. The ideal candidate combines strong business analysis, data interpretation, requirements documentation, and critical evaluation skills with the ability to communicate clear, evidence-based conclusions.

Key Responsibilities

• Gather, analyze, and document business requirements, stakeholder expectations, and project objectives.

• Compare multiple chatbot responses and assess their accuracy, relevance, completeness, and alignment with defined evaluation criteria.

• Conduct structured evaluations and provide clear, evidence-based final assessments of AI-generated outputs.

• Translate business requirements into functional specifications, evaluation criteria, and actionable documentation.

• Analyze workflows, business processes, and data to identify gaps, inefficiencies, and improvement opportunities.

• Create reports, dashboards, process maps, and other project documentation.

• Support project planning, testing, implementation, and user acceptance testing (UAT).

• Collaborate with technical teams and business stakeholders to ensure project requirements are understood and met.

• Track project progress, risks, dependencies, and key performance indicators (KPIs).

• Present findings, insights, and recommendations to support informed decision-making.

• Maintain consistent evaluation quality and meet project deadlines and task completion targets.

• Bachelor’s degree in Business Administration, Finance, Computer Science, or a related field.

• At least 3 years of professional experience as a Business Analyst or in a similar analytical role.

• Strong analytical thinking, problem-solving, and decision-making skills.

• Proficiency in Excel and experience with SQL, Power BI, Tableau, or comparable analytical and reporting tools.

• Experience gathering requirements, documenting functional specifications, and mapping business processes.

• Strong attention to detail and the ability to compare complex information against defined criteria.

• Excellent written communication, reporting, and documentation skills.

• Ability to collaborate with cross-functional teams and manage multiple priorities independently.

• Willingness to work five days per week, including weekends when required, with two weekdays off during the project.