AI Controls Auditor & Deployment Lead

Petual, Inc; San Francisco (CA); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Petual, Inc. is hiring Audit & Control Specialists to own how customers deploy, adopt, and get value from Petual. This is a customer-facing role focused on auditing and controls, guiding clients through AI-assisted testing and defending results with external auditors.

The role requires hands-on control testing experience, ability to coach audit teams, and strong knowledge of GRC platforms. You will work with customers across deployments, configurations, and integrations, building playbooks and

Qualifications

• Hands-on control testing and workpaper experience.
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Responsibilities

• Own deployment end to end: kickoff, configuration, control prioritization, success plan.
• Configure controls, test attributes and samples to ensure initial tests run clean.
• Fine-tune attributes and adapt controls as client environment changes.
• Train and coach internal audit teams; run office hours; build a power-user bench.
• Advise on audit work, not just software: test approach, evidence sufficiency, auditor talks.
• Triage and resolve issues; escalate to engineering with actionable details.
• Coordinate setup with client IT, SSO, and with GRC/ticketing like AuditBoard, Workiva, ServiceNow, Jira.
• Provide feedback to product/engineering on client requests and pain points.
• Help build playbooks, deployment checklists, and help-center content.

Skills

Audit controls

SOX

Consultative

Training

Change management

Education

CPA/CIA/CISA (or similar)

Public accounting background

Tools

AuditBoard

Workiva

ServiceNow

Jira

Job description

Petual is the AI-powered control tester for the modern enterprise. We automate the most labor-intensive work in internal audit and governance: testing whether a company's financial, operational, and technology controls actually work.

Public companies and regulated businesses trust us with the evidence behind their audit and risk decisions. We turn it into reviewable results and auditor-ready workpapers in minutes instead of days.

The Opportunity

We are hiring Audit & Control Specialists to own how customers deploy, adopt, and get value from Petual. It is a customer success role, but we are not hiring customer success generalists. We are hiring auditors. Most of our customers are trying AI for the first time in a function where being wrong has consequences, and they have to defend AI-assisted testing to their own external auditors. Guiding them through that, credibly, as a practitioner, is the heart of the job.

What You’ll Do

• Own deployment for your customers end to end: kickoff, configuration, control prioritization and sequencing, and a success plan with criteria the customer actually agrees to

• Get a customer's Risk Control Matrix into Petual and configure controls, test attributes, and samples so the first tests run clean

• Season controls to fine-tune attributes and provide any missing business context so results hold up under review, and keep them working as the customer's environment changes

• Train and coach internal audit teams on the product, run office hours during peak testing periods, and build a bench of power users inside each account

• Advise on the audit work itself, not just the software: how a control should be tested, what evidence is sufficient, and how to talk to external auditors about AI-assisted testing

• Triage and resolve customer issues, escalating to engineering with enough detail and reproduction to be actionable

• Coordinate setup and integrations with customer IT and SSO, and with GRC and ticketing systems such as AuditBoard, Workiva, ServiceNow, and Jira

• Bring patterns back to product and engineering: what customers keep asking for, where the agent struggles, and what would take the most work off the table

• Help build the playbooks, deployment checklists, and help-center content this function is currently running without

You Are

• An audit or controls practitioner first. You have tested controls yourself and can talk shop with a SOX manager without translation

• Consultative rather than reactive. You bring a point of view to a customer conversation instead of taking orders

• Process-minded. You can see how AI changes a customer's workflow and the people in it, and guide them through that change, not just through the software

• A clear teacher, comfortable running training and office hours for an audience that is at times skeptical of AI and that has a right to be careful

• Comfortable with ambiguity and thin documentation. A lot of this function is being built right now, and you will build part of it

• Able to carry many customers and shifting priorities over short periods without dropping things

What We’re Looking For

• A background in Big 4, internal audit, IT audit, risk advisory, or public accounting

• Hands-on control testing and workpaper experience

• Familiarity with GRC platforms such as AuditBoard, Workiva, or ServiceNow

• Experience in a customer-facing role covering implementation, consulting, professional services, or customer success on top of the audit background

• Experience helping an organization adopt a new tool or a materially new process

• CPA, CIA, CISA, or a similar certification. Useful, not required