AI & Cloud Integration Engineer

Ericsson; Plano (TX); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock Purchase Plan

Paid time off

Job summary

Ericsson AB in Plano, Texas is seeking an AI and Cloud Integration Engineer to tackle real customer challenges across networks, cloud, software, automation, data, and AI. The role emphasizes AI-assisted delivery, deployment, configuration, integration, testing, and troubleshooting of network systems.

With at least three years of relevant experience, you will work across environments and collaborate with teams to identify automation opportunities and deliver scalable solutions, while following

Qualifications

• Bachelor’s degree or equivalent practical experience.
• At least three years of relevant professional experience in system integration or IT service delivery.
• Strong understanding of IP networking and DNS.
• Hands-on experience with Python or Shell scripting and cloud/container platforms.

Responsibilities

• Plan and support deployment, upgrades, troubleshooting, and performance tuning across systems and network environments.
• Execute product configuration and end-to-end integration activities for customer delivery programs.
• Prepare and run system, module, and acceptance tests; analyze results, resolve issues, and document outcomes.
• Use scripting and APIs to automate integration, test, data-processing, and operational tasks, maintaining code and scripts using sound version-control practices.
• Collaborate with customer and internal teams to understand service-delivery pain points and identify practical opportunities for automation and AI assistance.

Skills

IP networking

Cloud platforms

Linux

Python scripting

Shell scripting

APIs & SQL

LLM/AI workflows

Git

Education

Bachelor’s degree in engineering, computer science, telecommunications, or related discipline

Tools

AWS

Azure

Kubernetes

OpenShift

Git

JSON

YAML

Python scripting

Shell scripting

PostgreSQL

Ansible

CI/CD

Job description

Join our Team

About this opportunity:

Take the next step in your engineering career with Ericsson as an AI & Cloud Integration Engineer. Solve real customer challenges across networks, cloud, software, automation, data, and AI while using AI-assisted delivery to deploy, configure, integrate, test, and troubleshoot network systems. With at least three years of relevant experience, you’ll expand your technical skills, gain broader end-to-end delivery experience, and grow toward greater technical responsibility.

What you will do:

• Plan and support deployment, upgrades, troubleshooting, and performance tuning across systems and network environments.
• Execute product configuration and end-to-end integration activities for customer delivery programs.
• Prepare and run system, module, and acceptance tests; analyze results, resolve issues, and document outcomes.
• Use scripting and APIs to automate integration, test, data-processing, and operational tasks, maintaining code and scripts using sound version-control practices.
• Collaborate with customer and internal teams to understand service-delivery pain points and identify practical opportunities for automation and AI assistance.
• Prototype or contribute to AI-enabled workflows—for example, summarizing logs, finding relevant procedures, supporting incident triage, or generating test ideas—using approved models, tools, and data sources.
• Check AI-generated recommendations against source data and engineering evidence; communicate uncertainty and keep a human accountable for decisions.
• Monitor the quality and operational impact of automations and AI-assisted workflows, capture defects, escape risks, and improve solutions based on feedback.
• Follow Ericsson, customer, and applicable legal requirements for security, privacy, safety, and responsible AI use.
• Share reusable scripts, test assets, lessons learned, and delivery improvements with the broader team.

The skills you bring:

• Bachelor’s degree in engineering, computer science, telecommunications, or a related discipline, or equivalent practical experience.
• At least three years of relevant professional experience in system integration, telecom or IT service delivery, deployment, system testing, or related engineering role.
• Good understanding of IP networking and related infrastructure concepts such as DNS.
• Cloud platform experience such as AWS or Azure; container platforms such as Kubernetes or OpenShift.
• Hands‑on experience with Linux-based systems and scripting in Python and/or Shell/Bash in a professional environment.
• Building LLM-enabled applications, tool‑calling workflows, or AI agents.
• Working knowledge of APIs, databases and SQL with practical experience using these to retrieve information, investigate an issue, or support a technical workflow. PostgreSQL experience is useful but not required.
• Hands‑on experience using Git to maintain code or scripts, and familiarity with JSON or YAML.
• Experienced in testing and integrating systems end to end, diagnosing issues, and collaborating with technical stakeholders in delivery environments.
• Sound judgment when handling customer, network, or operational data, protecting sensitive information and raising privacy, security, or reliability concerns.
• Clear written and verbal communication, a customer‑focused mindset, and an innovation and challenger mindset to enable new ways of working.
• Practical experience using a large language model or AI coding assistant to support a technical task. Provide relevant context, check outputs against source information or tests, and explain the tool’s limitations.
• Ability to identify a specific, manageable opportunity for automation or AI assistance based on a task or delivery.
• Sound judgment when handling customer, network, or operational data: use only approved tools and data, protect sensitive information, and raise privacy, security, or reliability concerns.
• Clear written and verbal communication, a customer‑focused mindset, and the ability to collaborate across engineering and delivery teams.
• Ansible, CI/CD, PostgreSQL, telecom/OSS/BSS/5G, data pipelines, observability, automated testing, or model evaluation experience is an asset, not a requirement.

Ericsson uses a merit‑based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Important Information: Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.

Primary country and city:

United States (US) || Plano (Country/ City)

Job details:

Integration Engineer

Compensation and Benefits at Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan (STV)

Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro‑ration rules apply.

Your Health

Ericsson offers excellent health benefits include the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short‑term and long‑term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work‑life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro‑rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company‑paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.