AI Business Analyst

TechDigital Group; El Paso (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

TechDigital Group seeks a Senior Business Analyst to bridge client teams and engineering by capturing requirements, workflows, and data flows for Finance, Marketing, and HR agents. You will support UAT, validation, and adoption enablement.

Responsibilities include documenting user stories, defining acceptance criteria, and coordinating with client SMEs for data access and sign-offs, with a focus on KPI baselines and post go-live adoption tracking.

Qualifications

• Proven ability to elicit requirements and map processes.
• Domain depth in Finance, Marketing, or HR.
• Experience with Agile delivery, UAT, and KPI frameworks.
• Exposure to AI/GenAI or chatbot use cases.
• Fluent English; on-site USA availability aligned to client hours.

Responsibilities

• Capture detailed requirements, workflows, data flows, and acceptance criteria.
• Translate business needs into agent inputs/outputs and guardrails.
• Define measurable acceptance criteria and support UAT planning.
• Coordinate with client SMEs for data access and sign-offs.
• Support KPI baselines and adoption tracking; maintain traceability.

Skills

Requirements elicitation

Domain knowledge: Finance/Marketing/HR

Agile/UAT/KPI frameworks

GenAI exposure

Stakeholder collaboration

Documentation & process mapping

Tools

JIRA

Confluence

Wireframing

GAP analysis

Job description

BA with Finance, Marketing, HR domain background + GenAI

Role Summary

Bridges Client business teams and the engineering squad by capturing detailed requirements, workflows, data flows, and acceptance criteria for the Finance, Marketing, and HR agents. Supports UAT, business validation, and adoption enablement.

Key Responsibilities

• Gather and document user stories, workflows, and business rules for assigned use cases.
• Translate business needs into agent inputs, outputs, tool boundaries, and guardrails.
• Define measurable acceptance criteria and support UAT planning and execution.
• Coordinate with Client SMEs for data access, clarifications, and sign-offs.
• Support KPI baseline definition and post go-live adoption tracking; maintain requirements traceability.

Mandatory (Must-Have) Skills

• Strong requirements elicitation, process mapping, and documentation.
• Domain depth in Finance, Marketing, or HR.
• Agile delivery, UAT lifecycle, and KPI frameworks.
• Exposure to AI/GenAI or chatbot use cases.

Preferred (Good-to-Have) Skills

• SAFe / Scrum / Product Owner certification.
• JIRA, Confluence, wireframing, and GAP analysis.
• AI Product Management awareness / certification.

Experience & Certifications

• 7+ years as a Business Analyst; AI awareness required.
• Must be able to work onsite in the USA aligned to Client hours.
• Fluent English; nearshore Spanish an advantage for LATAM overlap.