AI Business Analyst

OneMCI; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

OneMCI is seeking an AI Business Analyst to bridge business needs with AI-driven solutions. You will identify AI opportunities, gather requirements, and support solution design while engaging with stakeholders and product teams to drive measurable value.

The role focuses on translating business needs into AI-enabled outcomes, coordinating with AI engineers and operational leaders to ensure successful adoption and benefits realization across the organization.

Qualifications

• Bachelor's Degree in Business, Information

Responsibilities

• Identify business needs and translate them into AI solution requirements.
• Conduct stakeholder interviews and workshops.
• Gather, analyze, and document business requirements.
• Develop functional and non-functional specifications.
• Support solution design and validation activities.
• Identify opportunities to leverage AI technologies.
• Evaluate business processes for AI and automation opportunities.
• Develop business cases and value assessments.
• Support feasibility and impact analyses.
• Recommend AI-driven improvements.
• Build strong relationships across business and technology teams.
• Facilitate communication between stakeholders and technical teams.
• Manage requirements throughout the project lifecycle.
• Support decision-making and prioritization activities.
• Ensure alignment between business objectives and solution outcomes.
• Contribute to successful AI project execution.
• Assist with testing, validation, and user acceptance activities.
• Support implementation and change management efforts.
• Monitor project outcomes and benefits realization.
• Identify opportunities for optimization and enhancement.
• Provide insights that support AI adoption and operational excellence.
• Develop reports, dashboards, and business insights.
• Track project performance and business outcomes.
• Support continuous improvement initiatives.
• Promote best practices in business analysis and AI adoption.

Education

Bachelor's Degree in Business, Information

Job description

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance.

We are seeking a strategic and analytical AI Business Analyst to bridge the gap between business needs and AI-driven solutions. This role is responsible for identifying opportunities where AI can improve business performance, gathering requirements, supporting solution design, and ensuring AI initiatives deliver measurable value.

The successful candidate will work closely with stakeholders, product teams, AI engineers, and operational leaders to drive successful AI adoption across the organization.

POSITION RESPONSIBILITIES

Key Responsibilities:

Business Analysis & Requirements Gathering

• Identify business needs and translate them into AI solution requirements.
• Conduct stakeholder interviews and workshops.
• Gather, analyze, and document business requirements.
• Develop functional and non-functional specifications.
• Support solution design and validation activities.

AI Opportunity Assessment

• Identify opportunities to leverage AI technologies.
• Evaluate business processes for AI and automation opportunities.
• Develop business cases and value assessments.
• Support feasibility and impact analyses.
• Recommend AI-driven improvements.

Stakeholder Engagement & Collaboration

• Build strong relationships across business and technology teams.
• Facilitate communication between stakeholders and technical teams.
• Manage requirements throughout the project lifecycle.
• Support decision-making and prioritization activities.
• Ensure alignment between business objectives and solution outcomes.

Solution Support & Delivery

• Contribute to successful AI project execution.
• Assist with testing, validation, and user acceptance activities.
• Support implementation and change management efforts.
• Monitor project outcomes and benefits realization.
• Identify opportunities for optimization and enhancement.

Reporting & Continuous Improvement

• Provide insights that support AI adoption and operational excellence.
• Develop reports, dashboards, and business insights.
• Track project performance and business outcomes.
• Support continuous improvement initiatives.
• Promote best practices in business analysis and AI adoption.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Bachelor's Degree in Business, Information