AI Brand Experience Architect

PetsApp; Boston (MA); Hybrid; USD 85,000 - 135,000; Full time

Benefits offered by this job

Hybrid work (WFH 2 days)

Healthcare benefits

Flexible PTO

Annual retreat

Fitness reimbursement

Job summary

Remark is hiring a strategist to design and build brand-specific AI advisor systems. You will own launches end-to-end, architect complex configurations, craft prompts and logic, and drive measurable engagement and revenue from day one.

You’ll engineer clever workarounds for hard fits, collaborate with Engineering and Product, and mentor client teams to ensure long-term success. Boston or Denver in-person presence required.

Qualifications

• Hands-on experience writing and iterating prompts for LLMs, plus evals, RAG, or agent tooling.
• Comfort with APIs, data models, and SQL/Excel.
• Experience with workflow tools like Zapier or Make.
• 3+ years managing multiple launches.
• Strong communication with brand teams and engineers.
• Ability to work in Boston or Denver office 3–5 days a week.

Responsibilities

• Own the launch from contract to go-live as the brand's primary contact.
• Architect the setup: knowledge base, intents, integrations, automations, advisor behavior.
• Build the advisor: write prompts, tune knowledge and logic.
• Engineer hard fits: custom integrations, data transforms, novel workflows.
• Measure outcomes: engagement, conversion, revenue and optimize.
• Set the brand up to succeed: train teams and document configurations.
• Shape the product by feeding learnings back to Engineering and Product.

Skills

Hands-on AI building

APIs

SQL

Excel

Workflow automation

Tools

Zapier

Make

No-code tools

Job description

Remark is hiring a strategist to design and build brand-specific AI advisor systems. You will own launches end-to-end, architect complex configurations, craft prompts and logic, and drive measurable engagement and revenue from day one.

You’ll engineer clever workarounds for hard fits, collaborate with Engineering and Product, and mentor client teams to ensure long-term success. Boston or Denver in-person presence required.