Work Location: Remote
Experience: 9+ years in Power Automate, including 4+ years of hands‑on Microsoft Copilot Studio development
Position Summary
We are seeking two experienced AI & Automation / Microsoft Copilot Studio Developers to design, develop, deploy, and support enterprise‑grade AI solutions. The ideal candidates will have strong expertise in Microsoft Copilot Studio, Power Automate, and the Microsoft Power Platform, along with experience integrating AI capabilities across Microsoft 365 and Azure services.
The developers will collaborate with architects, business stakeholders, and platform teams to build intelligent conversational agents, automate business processes, integrate enterprise data sources, and deliver scalable AI‑driven solutions.
Key Responsibilities
- Design, develop, test, deploy, and maintain enterprise AI agents using Microsoft Copilot Studio.
- Build conversational experiences, topics, workflows, and agent orchestration capabilities.
- Develop and maintain Power Automate flows, approvals, custom connectors, and error‑handling mechanisms.
- Integrate Copilot Studio agents with Microsoft 365, Power Platform, Azure services, and enterprise applications.
- Connect AI agents to enterprise data sources, SharePoint Online, and organizational knowledge repositories.
- Develop custom actions and orchestration workflows to support complex business processes.
- Design and implement generative AI and retrieval‑augmented generation (RAG) solutions where applicable.
- Integrate enterprise applications and data using Microsoft Graph APIs and other relevant interfaces.
- Test, troubleshoot, optimize, and support AI agents and automation workflows in production environments.
- Apply appropriate security, governance, and compliance practices when developing enterprise AI solutions.
- Collaborate with architects and business stakeholders to translate requirements into scalable technical solutions.
- Document technical designs, integration approaches, testing procedures, and deployment processes.
Required Skills and Qualifications
- 4+ years of hands‑on Microsoft Copilot Studio development experience, including production implementation, deployment, testing, and support.
- 9+ years of experience with Microsoft Power Automate, including cloud flows, approvals, connectors, exception handling, and workflow automation.
- Strong experience designing conversational agents, topics, workflows, and custom actions.
- Hands‑on experience integrating Copilot Studio with Power Automate, Microsoft 365, Power Platform, and Azure services.
- Experience connecting agents to enterprise data sources and knowledge repositories.
- Experience with Azure AI Services, including Azure OpenAI.
- Strong understanding of enterprise automation, AI solution design, and system integrations.
- Experience testing, troubleshooting, and optimizing AI‑powered applications and workflows.
- Strong analytical, problem‑solving, communication, and collaboration skills.
- Ability to translate business requirements into reliable, scalable AI and automation solutions.
Preferred Qualifications
- Experience with Microsoft 365 Copilot extensibility and custom agent development.
- Hands‑on experience implementing generative AI and retrieval‑augmented generation (RAG) solutions.
- Experience with Microsoft Graph APIs and enterprise application integrations.
- Strong experience integrating SharePoint Online as a knowledge source.
- Knowledge of prompt engineering, agent orchestration, and conversational AI design.
- Experience delivering enterprise AI solutions in regulated environments.
- Familiarity with Microsoft Purview, data protection, AI governance, and compliance concepts.
- Understanding of Microsoft 365 Copilot and Copilot Studio security, governance, and responsible AI considerations.