AI & Automation Analyst Intern (Charlotte, NC, Summer '27, Hybrid)

Compass Group USA; Charlotte (NC); Hybrid; USD 28,000 - 33,000; Part time

Job summary

Compass Group USA is seeking an AI and Automation Analyst Intern to join the Transformation team in Charlotte, NC. The role focuses on analyzing processes, developing AI-enabled solutions, and building dashboards with Power BI, Copilot, and related tools.

The internship runs May 17, 2027 to July 22, 2027, full-time at 40 hours/week, with a hybrid schedule requiring three days at Compass Group's Headquarters Office in Charlotte and two days remote.

Qualifications

• Pursuing a degree in Finance, Computer Science, Data Science, Information Systems, or similar program with a minimum GPA of 3.0
• Capability to take direction and communicate clearly and effectively
• Strong analytical and problem-solving skills with an interest in using technology to solve business problems
• Interest in artificial intelligence, generative AI, automation, data analytics, and emerging technologies
• Ability to work independently as well as in partnership with team members
• Self-driven, proactive problem solver with great attention to detail
• Proficiency regarding time and meeting deadlines
• Experience or exposure to industry-leading automation tools and AI models like Co-Pilot and ChatGPT
• Proficient in Microsoft Office Products (Excel, PowerPoint, Word)

Responsibilities

• Analyze business processes, data, and employee experiences to identify opportunities where AI, automation, analytics, or other technology solutions can improve efficiency and effectiveness
• Build prototypes and proofs of concept using tools such as Microsoft Copilot, Copilot Studio, Power Automate, ChatGPT, Power BI, and other AI or low-code technologies
• Support the design and development of AI-enabled solutions, including AI assistants, agents, AI colleagues, automations, prototypes, and other technology-enabled capabilities
• Support transformation projects and pilots from initial analysis and solution design through testing, implementation, and adoption
• Analyze structured and unstructured data to identify trends, insights, opportunities, and potential areas for process improvement
• Develop reports, dashboards, analyses, and presentations that translate data and findings into clear business insights and recommendations
• Test and evaluate AI solutions for accuracy, usability, reliability, and business value, documenting findings and recommending improvements
• Document processes, requirements, solution designs, test results, and lessons learned to support repeatable and scalable solutions
• Assist with special projects and emerging transformation priorities as business needs evolve

Skills

Analytical thinking

Problem solving

Clear communication

Team collaboration

Time management

Self-motivated

Attention to detail

Education

Pursuing degree in Finance/CS/Data Science/Information Systems

Tools

Co-Pilot

ChatGPT

Power BI

Power Automate

Copilot Studio

Job description

Compass Corporate

Internship Program Duration: May 17th, 2027- July 22nd, 2027 (Full-time, 40 hours a week, Monday-Friday, 8 AM- 5 PM)

Internship Location: Charlotte, NC

WE ARE a family of companies delivering the best in food, hospitality, and support services. As the leading foodservice and support services company in the US, we are known for our great people, great service, and great results. If you’ve been hungry and away from home, chances are you’ve tasted our delicious food and experienced our outstanding service. Our 250,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, stadiums, arenas, convention centers, museums, and much more - in all 50 states.

WE BELIEVE that each and every employee plays a key role in our growth, innovation, evolution, and legacy. We know that the next big idea can come from anyone. We encourage developing and attracting diverse talent that differentiates us as a company as we continue to raise the bar in everything we do.

YOU ARE someone that is passionate about developing yourself and those around you. You enjoy being a part of a team that is collaborative, innovative, and driven to succeed. You are inspired to create lasting, memorable experiences for guests. You believe in delivering great service to guests, building strategic partnerships with clients, and continuing to learn and improve each day. You are flexible, adaptable, and are able to act decisively with little or no supervision.

Job Description:

Our team is currently seeking an AI and Automation Analyst in the Transformation department. This is a great opportunity to gain hands-on experience and learn from experienced HCM (Human Capital Management) professionals. Interns will be placed on the transformation team where data analytics and problem-solving with technical solutions are required. The position is hybrid and requires three days working from Compass Group's Headquarters Office located in Charlotte, North Carolina and two days working remotely.

Responsibilities:

• Analyze business processes, data, and employee experiences to identify opportunities where AI, automation, analytics, or other technology solutions can improve efficiency and effectiveness.
• Build prototypes and proofs of concept using tools such as Microsoft Copilot, Copilot Studio, Power Automate, ChatGPT, Power BI, and other AI or low-code technologies.
• Support the design and development of AI-enabled solutions, including AI assistants, agents, AI colleagues, automations, prototypes, and other technology-enabled capabilities.
• Support transformation projects and pilots from initial analysis and solution design through testing, implementation, and adoption.
• Analyze structured and unstructured data to identify trends, insights, opportunities, and potential areas for process improvement
• Develop reports, dashboards, analyses, and presentations that translate data and findings into clear business insights and recommendations.
• Test and evaluate AI solutions for accuracy, usability, reliability, and business value, documenting findings and recommending improvements.
• Document processes, requirements, solution designs, test results, and lessons learned to support repeatable and scalable solutions.
• Assist with special projects and emerging transformation priorities as business needs evolve.

Qualifications:

• Pursuing a degree in Finance, Computer Science, Data Science, Information Systems, or similar program with a minimum GPA of 3.0
• Capability to take direction and communicate clearly and effectively
• Strong analytical and problem-solving skills with an interest in using technology to solve business problems.
• Interest in artificial intelligence, generative AI, automation, data analytics, and emerging technologies.
• Ability to work independently as well as in partnership with team members
• Self-driven, proactive problem solver with great attention to detail
• Proficiency regarding time and meeting deadlines
• Experience or exposure to industry-leading automation tools and AI models like Co-Pilot and ChatGPT
• Proficient in Microsoft Office Products (Excel, PowerPoint, Word)

At this time, employment-based visa and permanent residency sponsorship is not currently available for this position.

This is a paid intern position; however, it is not eligible for paid time off (PTO) or benefits such as medical, dental, vision, etc.

Compass Group is an equal opportunity employer.

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Compass Group maintains a drug-free workplace.