AI Architect

ServiceNow; United States; Remote; USD 130,000 - 180,000; Full time

Job summary

ServiceNow is seeking an AI Architect embedded in its Customer Excellence consulting organization, focusing on Platform & AI engagements. The role sits in the North America and Canada region and supports a flexible or remote work model tied to a major U.S. metro area.

The position is full-time, operates within a Professional-level track, and emphasizes shaping AI solution architectures for customer-facing projects in a platform-and-AI practice.

Job description

Role overview

An AI Architect role embedded within a Customer Excellence consulting organization focused on Platform & AI engagements. The position sits within an Information Technology and Services recruiting track covering the North America and Canada region and operates on a flexible or remote work model tied to a major U.S. metro area.

Responsibilities

• Source material does not provide detailed task-level responsibilities. Based on the role title and organizational placement, the position is expected to involve shaping AI solution architectures for customer-facing engagements within a platform-and-AI consulting practice.
• The role aligns with a Professional job posting type in a Customer Excellence Geo HQ consulting department.

Requirements

• Source material does not provide detailed qualifications. The posting is categorized as a Professional-level position within a Customer Excellence consulting organization.

Nice to have

• Source material does not provide additional preferred qualifications.

Benefits and work setup

• Work persona listed as Flexible or Remote, with the job location designated as a remote role tied to a New York metro area.
• Regular, full-time employee status within a Customer Excellence Geo HQ consulting team.