AI and Analytics Specialist Pacific Life · Charlotte, NC +1 more

QuickCruit, Inc.; Charlotte (NC); Hybrid; USD 113,000 - 139,000; Full time

Job summary

Pacific Life in Charlotte, NC, or Newport Beach, CA, seeks an AI and Analytics Specialist to design and implement AI and analytics solutions across Workforce Benefits. You will collaborate with business, technology, data, and risk teams to bring AI opportunities from concept to production with measurable value.

You will develop generative AI, machine learning, and advanced analytics capabilities, focusing on operational efficiency, customer experience, and decision support while ensuring

Qualifications

• 3+ years of experience in AI, analytics, data science, ML and related disciplines.
• Experience delivering business solutions from concept through production.

Responsibilities

• Lead design and implementation of AI and analytics solutions for Workforce Benefits.
• Develop and deploy generative AI, ML and advanced analytics capabilities.
• Partner with business and technology teams to translate needs into scalable solutions.
• Own initiatives from proof of concept to production, adoption and governance.
• Deliver actionable insights and dashboards to improve decision-making with responsible AI practices.

Skills

AI

Analytics

Data Science

Machine Learning

Job description

# AI and Analytics SpecialistPacific Life · Charlotte, NC +1 moreTailor My ResumeStart free. No credit card.### About the roleProviding for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented AI and Analytics Specialist to join our Workforce Benefits team.You will work at our state-of-the-art Newport Beach headquarters or Charlotte, NC office.As an AI and Analytics Specialist, you will move Pacific Life, and your career, forward by designing and implementing AI and analytics solutions that improve operational efficiency, customer experience, decision-making, and business growth. You will join the Workforce Benefits AI & Analytics team and partner across business, technology, data, and risk functions to bring AI opportunities from concept through production deployment and measurable value realization.How you will help move us forward:* Lead the design and implementation of AI and advanced analytics solutions that address strategic business opportunities across Workforce Benefits, including underwriting, claims, enrollment, service, sales, and operations.* Develop and deploy generative AI, machine learning, and advanced analytics capabilities, including knowledge extraction, conversational assistants, retrieval-augmented generation (RAG), agentic workflows, and decision-support solutions.* Partner with business leaders and technology teams to translate business needs into scalable solutions, integrating AI with enterprise platforms, data sources, and operational workflows.* Own initiatives from proof of concept through production deployment, adoption, monitoring, governance, and business value realization.* Support both transformational AI programs and smaller productivity-focused use cases, helping teams identify opportunities, rapidly prototype solutions, develop reusable assets, and scale successful ideas across the division.* Deliver actionable insights, dashboards, and recommendations that improve decision-making and demonstrate business impact while applying responsible AI practices, including evaluation, privacy, security, monitoring, and risk management.### The experience you bring* 3+ years of experience in AI, analytics, data science, machine learning, or related disciplines, including experience delivering business solutions from concept through production.Posted4 days agoJob TypeFull-timeSalary$113,490 – $138,710 USDLocations* Charlotte, NC* Newport Beach, CA